{"id":904,"date":"2018-12-15T17:58:55","date_gmt":"2018-12-15T12:28:55","guid":{"rendered":"https:\/\/cashfree.com\/blog\/?p=904"},"modified":"2023-01-03T14:47:32","modified_gmt":"2023-01-03T09:17:32","slug":"shopify-india-refund-update","status":"publish","type":"post","link":"https:\/\/blogrevamp.cashfree.com\/shopify-india-refund-update\/","title":{"rendered":"[What&#8217;s New] Integrated Refunds Management on Shopify"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"628\" data-attachment-id=\"909\" data-permalink=\"https:\/\/blogrevamp.cashfree.com\/shopify-india-refund-update\/refunds-shopify\/\" data-orig-file=\"https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?fit=1200%2C628&amp;ssl=1\" data-orig-size=\"1200,628\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"refunds shopify\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?fit=770%2C403&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/cashfree.com\/blog\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?fit=1024%2C536&amp;ssl=1\" alt=\"\" class=\"wp-image-909\" srcset=\"https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?resize=768%2C402&amp;ssl=1 768w, https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/refunds-shopify.png?resize=1024%2C536&amp;ssl=1 1024w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">There is a good news for <a href=\"https:\/\/blogrevamp.cashfree.com\/shopify-payment-gateway-india\">Shopify merchants<\/a>. From 17th <g class=\"gr_ gr_6 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-del replaceWithoutSep\" id=\"6\" data-gr-id=\"6\">Dec,<\/g> 2018, Shopify Cashfree merchants will be able to use integrated refunds management on Shopify Dashboard along with Cashfree payment gateway at NO ADDITIONAL COST.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With this product update, Cashfree is now one the first few payment gateways to support integrated refund management on Shopify Dashboard though <g class=\"gr_ gr_75 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace\" id=\"75\" data-gr-id=\"75\">our<\/g> plugin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>With this capability, we hope to bring you the power of integrated payment gateway that helps you accept payments and manage refunds on the same platform without having to log in to different systems.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What it means for a Cashfree Shopify Merchant?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ability to track, manage and release refunds for all refund request directly from your Shopify Dashboard<\/li>\n\n\n\n<li>Refund can be made partially or of the full amount. For example, if the refund request is received for 1 unit out of 3 units purchased by the customer, <g class=\"gr_ gr_140 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep\" id=\"140\" data-gr-id=\"140\">partial<\/g> refund can be processed.<\/li>\n\n\n\n<li>Works for all payment modes (net banking, UPI, debit card etc)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What do you need to do?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing! Yes, your existing<a href=\"https:\/\/docs.cashfree.com\/docs\/shopify\/guide\/\"> Cashfree Shopify integration Plugin<\/a> will be automatically updated from our end and the refund support will be auto-enabled on your Shopify Dashboard. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case, you <g class=\"gr_ gr_3 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace\" id=\"3\" data-gr-id=\"3\">donot<\/g> want this feature, you can write to us at <a href=\"mailto:support@cashfree.com\">support@cashfree.com<\/a> and we shall disable it for your account.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Let&#8217;s see how it works!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To understand, it let&#8217;s take example of a customer named &#8220;Radhika&#8221; who bought 2 units and has raised a request to refund 1 unit. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To process the refund request. Login to Shopify dashboard &gt;orders&gt;all orders.<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/KtahfZ7WS4VYU5sbxIFhpo3ac2MRceQg7ueUb9nte9swNxPJszRF1un_nVOuve9_OecqC0H1OYLmoTkRfGji48ARLRjAJvpfA9NI4xlyPZvhpQHe8SQ3yh1TVe__kxEq17aOnKQ\" alt=\"cashfree-shopify-refund-step-1\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Click on the order for which refund has been requested. (#1009)<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/7M4YB9G3yZY-eHIB1agi7CAjO9U5AbzOK9wWW5AMAVfauSVfs3W-72PFhUt4vMozGvyaOIv1PH5WVrdhv86t81Nv8ErY0eqB_Drnvw2rr2T0AEy-FjuVrkh6IFOaHA2PXq-QhVE\" alt=\"cashfree-shopify-refund-step-2\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Now click on refund items tab<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the refund items screen(as shown below), specify the number of items to be returned and amount of shipping to be refunded. On the right side, you will see the total refund amount (item value + shipping<g class=\"gr_ gr_5 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace\" id=\"5\" data-gr-id=\"5\">) ,<\/g> now click on Refunds.<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/NppIfveJ5BCQ2qg2Bvmd9jG1uoPMX72rmsj_rlGYu_HgeGMbtkBDNdxUzvvKMzZfipGRAfqjbznYAruM0zblLbMFpH18GFCrxIiuVhY_kkHFtY7RPKUlzZY2KWrHeA5KBKrqV7Q\" alt=\"cashfree-shopify-refund-step-3\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You will see that the item refunded will be shown as restocked along with the status of the original order as partially refunded.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/Rnn0yed5RxjdzSwSqNwiESNwRA5iFZ3w4I27TCkTunCYbJ6rE7slcbawsR1TnIlyyN-yF77d7LOjFHo4zh1uD1hurf5HW0vWqnVb-aeNivLk5BkUHrIsLOZGF1P2lHCBp8k4Pio\" alt=\"cashfree-shopify-refund-step-4\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This way you can track orders and process refunds faster on your Shopify Dashboard itself without having to&nbsp;<g class=\"gr_ gr_13 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace\" id=\"13\" data-gr-id=\"13\">login<\/g> to Cashfree merchant dashboard.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We hope that with this feature you will be able to manage and process refunds faster and keep your customers happy and be invested in you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any Shopify return support queries write us at care@cashfree.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is a good news for Shopify merchants. From 17th Dec, 2018, Shopify Cashfree merchants will be able to use integrated refunds management on Shopify Dashboard along with Cashfree payment gateway at NO ADDITIONAL COST. With this product update, Cashfree is now one the first few payment gateways to support integrated refund management on Shopify<\/p>\n","protected":false},"author":4,"featured_media":993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1,1372],"tags":[1522,1379,2188,1381,2199,1385],"class_list":["post-904","post","type-post","status-publish","format-standard","has-post-thumbnail","category-all","category-updates","tag-cashfree-payments","tag-online-payment-gateway","tag-payment-gateway-integration","tag-payment-solution","tag-refunds","tag-upi"],"acf":[],"yoast_head":"<!-- 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content=\"https:\/\/www.cashfree.com\/blog\/shopify-india-refund-update\/\" \/>\n<meta property=\"og:site_name\" content=\"Cashfree Payments Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-15T12:28:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-03T09:17:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/blogrevamp.cashfree.com\/wp-content\/uploads\/2018\/12\/shopifyo.png?fit=503%2C265&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"503\" \/>\n\t<meta property=\"og:image:height\" content=\"265\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Rohit Sharma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rohit Sharma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 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