Founded in 2015, Cashfree is a payments and banking technology company based out of Bangalore. Cashfree is backed by Silicon Valley investor Y Combinator and PayPal incubated start-up which aims to provide a single platform for businesses to disburse and collect payments in India via its Payouts and Payment Gateway products.
Unlike other payment gateways that offer only payment collection offerings, Cashfree lets a business both collect payments and disburse bulk payments using the same platform.
- Understanding merchant’s business use case.
- Describing Cashfree products to merchants. (Presales/Post sales calls for inbound merchants)
- Product demo/docs walkthrough.
- Maintaining excellent experience for Cashfree merchants.
- Handling merchant tech queries.
- Handling/debugging merchants Integration issues. (All Cashfree products including Mobile, plugins, APIs)
- Hands on experience with at least one programming language. Database queries.
- Should be able to integrate Cashfree products using APIs, product SDKs, Mobile SDKs, Plugins (Shopify, Magento, WordPress, etc)
- Handling merchant’s tech queries on live chat/call.
- Owning the support documentation initiative.
- Conducting in-depth analysis for every issue before reaching out to any cross-functional teams for further support.
- Competitive pay, Great workmates, Bangalore weather.
- We also offer medical insurance, flexible timings, work from home and Uber credits.
- We work on trust and mutual respect.
2-6 years experience