About us:

Founded in 2015, Cashfree is a payments and banking technology company based out of Bangalore. Cashfree is backed by Silicon Valley investor Y Combinator and PayPal incubated start-up which aims to provide a single platform for businesses to disburse and collect payments in India via its Payouts and Payment Gateway products.

Key Differentiators:

Unlike other payment gateways that offer only payment collection offerings, Cashfree lets a business both collect payments and disburse bulk payments using the same platform.

More readings:

Job Description:

  • Understanding merchant’s business use case.
  • Describing Cashfree products to merchants. (Presales/Post sales calls for inbound merchants)
  • Product demo/docs walkthrough.
  • Maintaining excellent experience for Cashfree merchants.
  • Handling merchant tech queries.
  • Handling/debugging merchants Integration issues. (All Cashfree products including Mobile, plugins, APIs)
  • Hands on experience with at least one programming language. Database queries.
  • Should be able to integrate Cashfree products using APIs, product SDKs, Mobile SDKs, Plugins (Shopify, Magento, WordPress, etc)
  • Handling merchant’s tech queries on live chat/call.
  • Owning the support documentation initiative.
  • Conducting in-depth analysis for every issue before reaching out to any cross-functional teams for further support.

Job Perks:

  • Competitive pay, Great workmates, Bangalore weather.
  • We also offer medical insurance, flexible timings, work from home and Uber credits.
  • We work on trust and mutual respect.

Experience

2-6 years experience

Employment Terms

Full time