What You Will Need :

  • Minimum 1+ years of relevant experience in Back End Operations, preferably from a fintech background
  • Process oriented, proactive and result driven individual
  • Strong interpersonal skills and the ability to understand the merchant’s requirement before the account is activated
  • Be a quick learner with an analytical mind, to understand back end operations and the fintech product

What you’ll do?

  • Merchant onboarding with KYC verification and compliance checks
  • Merchant account activations
  • Merchant account changes as per request from the sales team and merchants
  • Query resolution for our internal customer i.e. Business Team
  • Adhering to operations guidelines while activation and query resolution
  • Maintaining TAT as per SLA for the process

Experience

1 - 5 years experience

Employment Terms

Full time, at our HQ in Bangalore, KA