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About us:

Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for marketplaces, bank account verification API and Auto Collect -- a virtual account solution to match inbound payments to customers.

Cashfree is currently used by over 100,000 businesses for vendor payouts, wage payouts, build refunds, expense reimbursements, loyalty, and rewards. Some of its notable customers include Dunzo, Xiaomi, Tencent, Delhivery, Zomato, Cred, Club Factory, and ExxonMobil.

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An experienced UX designer, who is able to understand our business requirements and be responsible for executing user research and translating them into sitemaps, user journeys, wireframes, and prototypes, validates the proposed solutions with users. Have a strong understanding of usability best practices. You will be part of the product team, working closely with product owners and engineers to build and refine our products. In this role, you should be both analytical and creative, able to grasp user needs and solve problems. Ultimately, you will make our product more user-friendly and intuitive, in order to attract and retain customers.

Simply put, you will be passionately and constantly solving challenging problems

What We Expect From You:

  • Approach problems holistically. Work with product owners/engineers to help define experience
  • Be nimble. A keen eye to detail is important but also time to market. Should be able to understand the market needs. Velocity and iteration are core to your being
  • Be flexible. Be ready to work on multiple projects, help your team members when they reach out and grow the team’s UX knowledge
  • Be a storyteller. Have a strong point of view, able to articulate and communicate ideas clearly to stakeholders
  • Build empathy as a culture. Enable organization to think and feel from a user’s perspective
  • Be committed. Commit to time and results. As a designer, you will work closely with product leadership, cross-functional leads, to go beyond expectations
  • Collaborate like mad. Identify synergies and opportunities for optimized end-to-end experiences. Partner with the teams across geos to drive product experiences
  • Be accountable. Not just delivery, but be accountable for the solution you are working on

What You Will Need:

  • 3-5 years of UX design experience, with solid understanding of usability and accessibility best practices
  • Ability to conduct user research and user testing
  • Expert in creating information architecture, user interface and interaction design, prototyping, etc.
  • Expertise in UX softwares and understanding of development technologies
  • Ability to work with users to understand detailed requirements and design complete user experiences that meet business needs and intent
  • Solid design background with an keen eye for quality and details
  • A plus if you have fintech knowledge and experience

What You Will Do:

  • Work closely with Product Owners to understand business requirements
  • Ask smart questions to make design decisions that imbibe empathy related to core
  • Have an innovative mindset, to explore new design experiences
  • Use user-centered design process and rapidly test and iterate your designs
  • Work directly with our engineers, delivering design assets to them
  • Work directly with PM’s, designers to envision and iterate the concept
  • Compile research and create user flows
  • Design mockups and high-fidelity user interfaces
  • Conduct concept and usability testing as well as gather feedback
  • Find creative ways to solve UX problems (e.g. usability, findability)

What We Offer:

  • Everyone is empowered to make decisions
  • Transparency in communication keeps us aware of where we are heading, and honest feedback helps everyone to grow quickly & in all directions
  • You have hybrid working, flexible timings and a great office space to work in
  • Meal coupons, Uber Credits, Travel allowance & Covid Programs
  • Group Mediclaim and Term Life Insurances
  • 24x7 counselling support and a lot more benefits to support you at the time of need
  • Exciting Reward and Recognition programs
  • Aside all above, you will work with some great peers, colleagues and mentors