> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Management

> Update Cashfree Payments profile details, configure two-factor authentication, manage notification preferences, view login history, and download tax invoices.

The **Profile** page in the [Merchant Dashboard](https://merchant.cashfree.com/auth/login) allows you to manage your account information and control overall account activities. Use this page to update your contact details, enable two-factor authentication, set notification preferences, monitor login activity, and download invoices.

This page covers the following topics:

* [Manage profile information](#manage-profile-information)
* [Configure 2FA authentication](#configure-2fa-authentication)
* [Manage communications](#manage-communications)
* [View login history](#view-login-history)
* [View invoices](#view-invoices)
* [FAQs](#faqs)

## Manage profile information

The **My Information** section displays the following details under **Personal Profile**:

* **Name**: The registered name of your Cashfree Payments account.
* **Email ID**: The registered email address of your Cashfree Payments account.
* **Phone Number**: The registered phone number of your Cashfree Payments account.
* **Customer Support Email**: Your customer support email address.
* **Account Password**: Select **Update Password** to change your account password.

<img src="https://mintcdn.com/cashfreepayments-d00050e9/NSFdg0OxBcA2Y6TO/static/help/account/my_info.png?fit=max&auto=format&n=NSFdg0OxBcA2Y6TO&q=85&s=386b8310e9777641835a691c74bed9a4" alt="My Information section in the Merchant Dashboard" width="2864" height="1616" data-path="static/help/account/my_info.png" />

### Update profile information

You can edit your details such as email ID, phone number, and customer support email ID using the features available on the dashboard. The **Edit** icon next to each field allows you to update the information after successful OTP authentication.

To update your profile information:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > My Information**.

<AccordionGroup>
  <Accordion title="Update email ID">
    1) Select the **Edit** icon next to the email ID field.
    2) In the **Edit Email** popup, enter your Aadhaar number and select **Verify**.

    <Warning>
      Correct Aadhaar number

      Ensure you use the Aadhaar number that was used during the KYC process of your Cashfree Payments account.
    </Warning>

    3. In the **Enter OTP** popup, enter the OTP received on your Aadhaar-registered mobile number and select **Confirm**.
    4. Enter the new email address in the **Email ID** field and select **Verify Changes**.
    5. Enter the OTP sent to your new email address in the **Verify Email** popup and select **Confirm**.

    Cashfree reviews the request and updates the email ID for your account within 24-48 hours. The system logs you out after email verification. Use your updated email address and the existing password to log in.
  </Accordion>

  <Accordion title="Update phone number">
    1. Select the **Edit** icon next to the phone number field.
    2. In the **Edit Phone Number** popup, enter your Aadhaar number and select **Verify**.
    3. In the **Enter OTP** popup, enter the OTP received on your Aadhaar-registered mobile number and select **Confirm**.
    4. Enter the new phone number in the **Enter New Phone Number** field and select **Verify Phone**.
    5. Enter the OTP sent to your new phone number in the **Verify Phone Number** popup and select **Confirm**.

    Cashfree reviews the request and updates the phone number for your account within 24-48 hours.

    <Note>
      Validation process

      You only need to complete the Aadhaar validation process once when updating both email and phone number information.
    </Note>
  </Accordion>

  <Accordion title="Update customer support email ID">
    1. Select the **Edit** icon next to the customer support email ID field.
    2. Enter the OTP sent to your registered phone number or email address in the **Authenticate** popup and select **Confirm**.
    3. Enter the new customer support email ID in the **Customer Support Email ID** field and select **Verify Changes**.

    The customer support email ID is updated for your account.
  </Accordion>
</AccordionGroup>

<Note>
  To confirm your identity and prevent fraudulent activities, you must complete Aadhaar validation to update your contact information.
</Note>

## Configure 2FA authentication

Two-factor authentication (2FA) is a method to confirm secure login to your Cashfree Payments account and authenticate specific operations. It combines two different factors: sign-in password and OTP to confirm user identity.

By default, you receive an OTP to your registered phone number via SMS. You can configure it to receive the OTP on your email as well. Once the OTP is validated, the session is valid for 15 minutes.

To add another layer of security to the login sequence for your Cashfree Payments account:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > 2FA Authentication**.
3. Switch the toggle **Enable 2FA for Login** to enable two-factor authentication for every login attempt for you and your team members.

This added layer of security reduces fraud and keeps your account secure.

<img src="https://mintcdn.com/cashfreepayments-d00050e9/NSFdg0OxBcA2Y6TO/static/help/account/manage-2fa.png?fit=max&auto=format&n=NSFdg0OxBcA2Y6TO&q=85&s=3a48a569314653c82e75e69e8dc6113a" alt="2FA Authentication settings" width="2936" height="1494" data-path="static/help/account/manage-2fa.png" />

<Note>
  **Use Google Authenticator**

  If you don't want to use OTP-based authentication, select **Use this Method Instead** to configure your account authentication via the Google Authenticator app.
</Note>

## Manage communications

The **Communications** section allows you to manage the notification preferences for various events.

To create or edit notification preferences:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > Communications**.
3. Select **Manage Notifications** and then select **Email Notifications**.
4. Enter the email address to set notification preferences and select **Next**.
5. Select which notifications to deliver to the entered email.
6. Select **Submit** to save the preference.

<img src="https://mintcdn.com/cashfreepayments-d00050e9/NSFdg0OxBcA2Y6TO/static/help/account/manage-notifications.gif?s=5f32f03b1243d0e2e8a67f977dbdc877" alt="Create notification preferences" width="1913" height="1080" data-path="static/help/account/manage-notifications.gif" />

When an email is configured to receive notifications for a particular event (for example, API Updates), a confirmation email is sent to the recipient's email address. The recipient can select the **Confirm** button to provide their consent. Once consent is provided, the recipient will start receiving notifications about those particular events.

### Check recipient's consent status

To check whether a recipient has provided their consent to receive notifications:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > Communications**.
3. Select any category card.
4. Hover over any email to see the consent status.

## View login history

The **Login History** section displays information about successful logins by users added to your Cashfree Payments account.

To search and filter login history:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > Login History**.
3. Use the following filters to search for specific login history:
   * **All Time**: Use this dropdown menu to set the date range.
   * **Search and Filter**: Use this dropdown menu to set the search filter.
     * **Search**: Use this dropdown menu to determine the search value and enter the value in the field. For example, if you choose **Email ID**, enter the specific email ID in the field.
4. Select **Apply**.

The results display in a grid format.

<img src="https://mintcdn.com/cashfreepayments-d00050e9/NSFdg0OxBcA2Y6TO/static/help/account/login_history.png?fit=max&auto=format&n=NSFdg0OxBcA2Y6TO&q=85&s=3248479727980eb34a1d8678e1e2ca21" alt="Login History section" width="2860" height="1618" data-path="static/help/account/login_history.png" />

## View invoices

The monthly invoices generated for your Cashfree Payments account are available in the **Invoice** section. You can download the invoices for your records.

To view and download invoices:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Navigate to **Profile > [Invoice](https://merchant.cashfree.com/common/profile/invoice)**.
3. Select the download icon next to the invoice you want to download.

<img src="https://mintcdn.com/cashfreepayments-d00050e9/NSFdg0OxBcA2Y6TO/static/help/account/manage-invoices.png?fit=max&auto=format&n=NSFdg0OxBcA2Y6TO&q=85&s=a0d679ed436be87d3345c9b32af7cb8d" alt="Invoice section" width="2858" height="1616" data-path="static/help/account/manage-invoices.png" />

## FAQs

For more information and answers to common questions about account management, refer to the [Account Management FAQs](/help/account/account-management-faqs).

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    <span>Related topics</span>
  </p>

  <ul>
    <li><a href="/docs/help/account/overview#account-overview">Account Overview</a></li>
  </ul>
</div>
