> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# One Click Checkout

> Find answers to One Click Checkout FAQs covering COD and shipping profile setup, Shopify conversion-data syncing, and native checkout fallback scenarios.

> **How can I set up COD and shipping profiles for One Click Checkout?**
>
> To configure these settings:
>
> 1. Log in to the **[Merchant Dashboard](https://merchant.cashfree.com/auth/login)**.
> 2. Go to **PG Products > One Click Checkout**.
> 3. Select **[COD](https://merchant.cashfree.com/merchants/pg/one-click-checkout-activated/cod)** to configure your Cash on Delivery settings, select **COD & RTO** (also referred to as **RTO Reduction**) to configure RTO settings, or select **[Shipping & Delivery](https://merchant.cashfree.com/merchants/pg/one-click-checkout-activated/shipping-delivery)** to configure your shipping and delivery profiles.
>
> To view checkout event tracking and analytics, go to **[Checkout Analytics](https://merchant.cashfree.com/merchants/pg/developers/checkout-analytics)**.
>
> For a full configuration checklist, see the [Go Live Checklist](https://www.cashfree.com/docs/payments/checkout/checklist.md).
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23how-can-i-set-up-cod-and-shipping-profiles-for-one-click-checkout)

> **Does Shopify sync conversion data back to the Shopify dashboard when using One Click Checkout?**
>
> Shopify does not allow Cashfree to push conversion data back to the Shopify dashboard when One Click Checkout is active. Use the Merchant Dashboard for analytics insights, or use external tools such as Google Analytics to view your data.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23does-shopify-sync-conversion-data-back-to-the-shopify-dashboard-when-using-one-click-checkout)

> **Does One Click Checkout for Shopify forward custom cart attributes to the Abandoned Checkout webhook?**
>
> Cashfree One Click Checkout for Shopify forwards a fixed set of fields to the Abandoned Checkout webhook payload (such as `cart_token`, `abandoned_checkout_url`, and UTM parameters). It does not support forwarding arbitrary custom Shopify cart attributes into the webhook payload.
>
> To track custom data such as marketing consent, use `cart_token` or `cart_id` as a join key. Store the mapping of `cart_token` to your custom attribute on your server, and look up that mapping when the `ABANDONED_CHECKOUT` webhook is received.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23does-occ-for-shopify-forward-custom-cart-attributes-to-abandoned-checkout-webhook)

> **Why are some of my Shopify orders being redirected to the native Shopify Checkout instead of Cashfree Checkout?**
>
> Orders may fall back to the native Shopify Checkout in the following scenarios:
>
> * **Inventory issues**: Unavailable inventory or items with zero quantity.
> * **Network interruptions**: Technical connectivity issues can cause the system to default to the native checkout flow.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23why-are-some-of-my-shopify-orders-being-redirected-to-the-native-shopify-checkout-instead-of-cashfree-checkout)

> **Do I need to publish products to the Cashfree-OCC sales channel in Shopify?**
>
> No. The Cashfree-OCC sales channel does not need to be separately configured or published for individual products. Once One Click Checkout is activated and the required integration is configured, it applies to all eligible products by default.

> **I don't see OCC listed under Sales Channels in Shopify while updating products. Will it still work?**
>
> Yes. The One Click Checkout (OCC) integration works even if OCC is not visible as an option under Sales Channels while updating your products. When you activate OCC, it's added automatically, and you don't need to take any further action.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23i-dont-see-occ-listed-under-sales-channels-in-shopify-while-updating-products-will-it-still-work)

> **Can I make the email field non-mandatory in the One Click Checkout (OCC) flow?**
>
> No. Making the email field non-mandatory in the OCC flow is not currently supported.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23can-i-make-the-email-field-non-mandatory-in-the-one-click-checkout-occ-flow)

> **Is the One-Page Checkout feature available for custom-coded websites?**
>
> No. Cashfree currently supports the One-Page Checkout feature (which displays payment methods directly on the checkout page) only for Shopify-based websites. For custom-coded integrations, use the [Custom website](https://www.cashfree.com/docs/payments/checkout/integration-one-click-checkout.md#custom-website) integration instead.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23is-one-page-checkout-available-for-custom-coded-websites)

> **Why is a different website name showing in the SMS triggered by Cashfree?**
>
> Cashfree bases the website URL shown in its SMS notifications on the website registered to your production account. If an incorrect name appears, verify the website URL linked to your account email ID in the Cashfree system.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23why-is-a-different-website-name-showing-in-sms)

> **How does the address auto-fill feature work in One Click Checkout?**
>
> To auto-populate an address in One Click Checkout (OCC), a user must first save an address during checkout. Once the user saves and links an address to a phone number, OCC automatically displays it the next time the user logs in with that same phone number.
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=one-click-checkout%2Ffaqs%23how-does-address-auto-fill-work)


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