I am not able to see events in the Meta Pixel Helper (Meta Pixel Ad Helper). Why?
I am not able to see events in the Meta Pixel Helper (Meta Pixel Ad Helper). Why?
Cashfree External Analytics integration supports server-side events only, which are pushed directly to the Meta Events Manager dashboard instead of the browser. As a result, events do not appear in the Meta Pixel Helper, but they are visible in the Meta Events Manager dashboard.
How long does it take for events to appear in Meta Pixel?
How long does it take for events to appear in Meta Pixel?
- After configuration in the Merchant Dashboard, events may take approximately 30 minutes to 1 hour to appear in the Meta Events Manager.
- It may take 24–48 hours for the same events to become visible in Meta Ads reporting.
How long does it take for GA4 data to appear after configuring it in Cashfree OCC?
How long does it take for GA4 data to appear after configuring it in Cashfree OCC?
After configuring GA4 in Cashfree OCC, monitor the data for approximately 24–48 hours to allow a sufficient sample size to accumulate. Note that only events generated after the configuration is enabled will be sent. Orders or events created prior to the configuration will not be available.
What should I do if I am receiving duplicate events in Meta Pixel?
What should I do if I am receiving duplicate events in Meta Pixel?
If you are receiving duplicate purchase events in the Meta Events Manager, events may be getting triggered from multiple sources.To avoid duplication, disable the
purchase event from the Cashfree Merchant Dashboard. This prevents Cashfree from sending the purchase event and resolves the duplication issue.