> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Product Walkthrough

> Get a guided product walkthrough of Cashfree Payment Gateway features, including the new dashboard, hosted checkout, payment links, refunds, and reporting.

> **Cashfree Payment Gateway - New Dashboard**
>
> Cashfree Payment Gateway helps businesses accept domestic and international payments, with a wide range of payment options. You can easily collect payments from your customers using our pre-built checkout integrations or customise the payment flow (Seamless Basic and Seamless Pro) for your customers in line with your business needs.
>
> **Accessing Your Cashfree Payment Gateway Dashboard**
>
> * **Log in** to your Cashfree account.
> * Navigate to **Payment Gateway** → Select **Access** to proceed.
>
> **Dashboard Overview**
> The **All-New Cashfree Payment Gateway Dashboard** is divided into the following parts:
>
> **Summary**
> The Summary section gives an overview of key metrics in the payment gateway dashboard, including daily and weekly transaction insights.
> Here, you can check the summary of:
>
> * **Recent Settlements**
> * **Disputed Transactions**
> * **Suspicious Transactions**
> * Total number of **Transactions & Refunds**
>
> Use the **Date Filter** to view details for a specific period. The **Business Metrics** provided help with informed decision-making.
>
> **Transactions**
> Under **Transactions**, you can see details of all payments at different stages: refunds, disputes, and suspicious transactions.
>
> **Payments**
>
> * View all received payments and their status against created orders.
> * Select a transaction to view **Customer Details** such as Name, Email, and Contact Number.
> * Use filters like **Status**, **Payment Methods**, and **Order Amount** to search for transactions.
> * To initiate a refund:
>   * Select **Initiate Refund** for successful transactions.
>   * For partial refunds, specify the amount and confirm.
>   * Refunds are processed within 5 working days.
>
> **Refunds (New!)**
>
> * Use the Refunds tab to view all initiated refunds.
> * To check refund status, click the transaction and view its details.
>
> **Disputes**
> The Disputes tab lists transactions marked as disputed.
>
> * Disputed transactions arise when a customer questions the validity of a transaction.
> * Merchants can upload documents to validate transactions by selecting **Respond**.
> * The transaction status will be marked as **Dispute Opened** until resolved, after which it is either **Dispute Closed** or refunded to the customer.
> * Common dispute reasons include unauthorised transactions, billing errors, or dissatisfaction with goods/services.
>
> **Suspicious Transactions**
>
> * High-risk transactions are marked as **Suspicious**.
> * Details of suspicious transactions are available by selecting the transaction.
>
> **Settlements**
> The Settlements tab allows you to view all settlements for customer payments.
>
> * Use filters to find specific transactions.
> * Download settlement reports using the **Download** button.
>
> **Instant Settlements (New!)**
>
> * Gain immediate access to funds for better cash flow management.
> * To enable instant settlements, fill out the provided form.
>
> **Payment Links**
> Under **Payment Links**, view payments as **Received**, **Awaited**, or **Expired**.
>
> **Creation**
>
> * Create a payment link by selecting **Create Payments Link** → Enter details → Set order expiry time → Select **Create & Send**.
>
> **Details**
>
> * View transaction details, including Name, Email, and Number of the customer.
> * Track the status of the payment link on this page.
> * Reshare or edit payment links if the payment is awaiting.
>
> **Batch Payment Links**
>
> * Generate payment links for multiple transactions under the **Batch** tab.
> * Download the sample file, upload transactions, and select **Upload File**.
>
> **Reports**
> Cashfree offers a variety of reports for better understanding and reconciliation, such as:
>
> * **Transactions**, **Settlements**, **Refunds**, and **Ledger Reports**.
>
> **Downloading Reports**
>
> * Select **Report Type**, specify the period and filters, then select **Generate Report**.
> * Reports can be downloaded in CSV format.
>
> **API Keys**
>
> * Generate API keys by selecting **Generate Key** and authenticate via OTP.
> * View or reset keys through the dashboard.
>
> **Settings**
>
> * **Branding**: Customise your logo and brand colours.
> * **Payment Methods**: View and manage activated payment methods.
> * **Merchant Notifications**: Configure notifications for payments, refunds, and risk alerts.
> * **Bank Accounts**: View active and inactive settlement bank accounts.
>
> For testing, switch to the **Test Environment**. For queries, fill out the [Support Form](https://merchant.cashfree.com/merchants/landing?env=prod\&raise_issue=1).
>
> [FAQs feedback component](https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=payments%2Fproduct-walkthrough%23cashfree-payment-gateway-new-dashboard)


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