> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring and Observability

> Use Cashfree monitoring and observability tools to track payment success rates, error patterns, and gateway health in real time across your integration stack.

Cashfree sends you notifications that contain alerts and notices about your accounts, Cashfree's systems, and more. In your Notification Area, you can configure how you receive notifications.

## How it works

Cashfree notifications give you important information about the status of Cashfree's platform, for example scheduled maintenance or service downtime. You can also refer to status.cashfree.com for updates on Cashfree's platform.
Cashfree provides the following alerts:

<CardGroup>
  <Card href="#success-rate-alerts" title="Success Rate Alerts">
    Get notified if there is any drop in your payment success rate.
  </Card>

  <Card href="#api-alerts" title="API Alerts">
    Get notified if there are failures in your API success rate.
  </Card>
</CardGroup>

## Success rate alerts

We notify you when your transaction success rate falls below your set threshold. This helps you analyse the factors that lead to the decline, such as payment failures, system errors, or fraudulent activities, and take corrective actions. You can configure your preferred channels to receive these alerts from the dashboard.

**How to create a success rate alert rule?**

You can set this up from:

Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login) and go to **Payment Gateway > Settings > Notifications > Success Rate Alerts**.

<img height="200" src="https://mintcdn.com/cashfreepayments-d00050e9/3p7irhmTjRVwqRH8/static/payments/pg/manage/success-rate-alert.gif?s=4e3282f3c7e594422543658f25435ce4" data-path="static/payments/pg/manage/success-rate-alert.gif" />

## API alerts

We notify you about the success rate of your APIs. This ensures you are promptly notified of API errors, high latencies, or rate-limiting issues so you can maintain smooth payment operations.

**Alert types**

1. API starts experiencing **4XX errors**
2. API usage reaches close to its configured rate limit (**Rate Limit Warning Alert**)
3. API latency goes above **1s**

You can set up custom rules tailored to your specific needs. You can specify threshold, API, time range, etc. Example: Alert when "1% of total API calls on 'GET /api/v1/orders/:order\_id' faces 4XX error in last 2 minutes for a minimum API calls of 1".

**How to create an API alert rule?**

You can set this up from:

Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login) and go to **Developers > API Logs and Alerts**.