> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Instant Refund

Cashfree Payments allows you to process refunds instantly to your customers. Instant refunds cut down the waiting time for your customers by processing refunds instantly rather than having them wait for 5-7 days. Instant refunds provide a hassle-free customer experience.

Cashfree Payments charges a small instant refund fee to process instant refunds. Instant refunds are currently available on UPI.

## Initiate instant refund from dashboard

1. Log in to the **[Merchant Dashboard](https://merchant.cashfree.com/auth/login)** and go to **Payment Gateway > Transactions > Payments**.
2. Search for the transaction you want to initiate an instant refund, and click **Refund**.
3. Enter the **Refund Amount**, and add a remark if required. You can do a partial or full refund. Click the info icon to view more details on the refund charges.
4. Click **Initiate Refund** to initiate the refund to your customer instantly. Note that the refund amount cannot exceed the maximum amount allowed.

Once you have initiated the refund, you will get a success message on your screen.

You can also initiate an instant refund via API. For more information, see [Create Refund API](/api-reference/payments/latest/refunds/create).