> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Agents and Auditors Dashboard

> Use the Cashfree Agents and Auditors Dashboard to add, edit, enable, disable, or delete Video KYC users and review their activity and performance metrics.

The **Agents and Auditors** dashboard in the Video KYC module provides a unified interface to manage user accounts. Use this dashboard to add, edit, enable, disable, or delete agent and auditor accounts. You can also view user activity and performance metrics.

## Access the dashboard

To open the dashboard:

1. Log in to the [Merchant Dashboard](https://merchant.cashfree.com/auth/login).
2. Select **Secure ID > Video KYC > Agents & Auditors**.
3. Select the **Agents** or **Auditors** tab.

## Dashboard components

The dashboard consists the following two tabs:

<Tabs>
  <Tab title="Agent">
    The **Agent** tab displays information about users who conduct KYC sessions. Use this tab to manage agent accounts and view status.

    <img src="https://mintcdn.com/cashfreepayments-d00050e9/iGW1Vcgx_yo5v_1g/static/secure-id/video-kyc/agents.png?fit=max&auto=format&n=iGW1Vcgx_yo5v_1g&q=85&s=e7306542147ad64a155fe8b5e0b88ac3" alt="Agent tab" width="2864" height="1620" data-path="static/secure-id/video-kyc/agents.png" />
  </Tab>

  <Tab title="Auditor">
    The **Auditor** tab displays users who are responsible for reviewing completed KYC sessions. Use this tab to manage auditor access and view status.

    <img src="https://mintcdn.com/cashfreepayments-d00050e9/iGW1Vcgx_yo5v_1g/static/secure-id/video-kyc/auditor.png?fit=max&auto=format&n=iGW1Vcgx_yo5v_1g&q=85&s=caf3680eca575a044132c65bf8609e3c" alt="Auditors tab" width="2860" height="1622" data-path="static/secure-id/video-kyc/auditor.png" />
  </Tab>
</Tabs>

Each tab consists of the following layout and features:

### Time filter

Select a time range from the **Time filter** drop-down list to view data for a specific period.

### Summary panels

Each tab includes the following panels:

* **Approved**: Total number of users approved during the selected time range.
* **Pending**: Users with pending verification or approval steps.
* **Rejected**: Users who were not approved.
* **Total**: Total number of users listed in the tab.

### Search and filter users

Use the following tools to find specific users:

* **Search**: Enter a full name or email address.
* **Status filter**: Filter users by status, such as **Active** or **Inactive**.

### User details

The table at the bottom of each tab displays user account details. Each column provides specific information about the agent or auditor.

| **Column**        | **Description**                                                                |
| ----------------- | ------------------------------------------------------------------------------ |
| **Full name**     | The full name of the user.                                                     |
| **Email address** | The registered work email address.                                             |
| **Phone number**  | The phone number, if provided.                                                 |
| **Updated on**    | The date and time of the most recent update to the user's account.             |
| **Status**        | A toggle switch to enable or disable the user's account.                       |
| **Actions**       | A trash bin icon that lets you permanently delete the user from the dashboard. |