Cashfree Payouts - India's Largest Payments Disbursal Platform

Overview

Cashfree Payouts is India's largest payments disbursal platform that enables businesses to send money instantly, 24x7 - even on bank holidays. The platform supports vendor payments, customer refunds, loan disbursals, and more with an industry-best success rate of 99.98%.

What is Cashfree Payouts?

Payouts is a powerful and secure disbursement solution that empowers businesses to effortlessly transfer funds to multiple recipients. Whether you need to disburse payments to individuals, vendors, partners, or employees, Payouts simplify the process, saving you time and effort.

With Cashfree Payouts, you can automate your bulk payments, ensuring direct, timely and instant payouts. You can connect your bank accounts and make direct payouts. You can use the Payouts dashboard to do single or bulk payouts via Excel upload or integrate Payouts APIs with your product or ERP to automate bulk payouts. It eliminates the complexities of manual disbursements by streamlining your payment workflow, ultimately boosting your operational efficiency.

Key Features

Multiple Fund Sources

Add multiple payout fund sources and pay your vendors, partners, employees, or customers into the destination payment mode of their choice:

Destination Payment Modes

Choose from a range of destination payment modes:

Bank Account

Send money to your customer's bank account via IMPS, NEFT, or RTGS instantly. No cool off period for beneficiary addition.

UPI or Wallets

Initiate disbursals to customers UPI ID directly or add funds to their Paytm and Amazon Pay wallets.

Tokenised Cards

Transfer money to any tokenised credit and debit cards instantly.

Full-Stack Connected Payments Solution

Core Capabilities

24x7 Operations

Maximise your operations 24x7 regardless of banking hours, cooling periods, traditional processes. Delayed payouts affecting customer satisfaction are eliminated.

Bulk Payouts

Add beneficiaries and make up to 10,000 bulk payouts in one go, with simple excel file upload. Track transfer status in real-time. No more manual intensive bulk payouts.

Instant Beneficiary Payouts

Choose the fund source you want to disburse money from. Gain control of your payouts with Maker-Checker feature.

Vendor Verification

Verify vendor identity during onboarding or before making payouts, and do away with reversals and failed transfers. Vendor payout security challenges are addressed.

High Success Rates

Get industry leading success rates at 99.98%, using smart routing via multiple gateways. Delayed payouts due to bank downtimes are minimized.

Financial Control

Gain financial control via intuitive dashboard and detailed reports with valuable insights into success rates and turnaround times for Payout transfers. Complex finance tracking is simplified.

Reliability and Security

Industry-Best Success Rate at 99.98%

High success rates and uptime are guaranteed through smart routing among multiple banks, for improved and successful payouts.

Powerful Risk Shield

Daily transaction limits, fraud detection, along with multiple security checks at API and dashboard levels help reduce risky transactions.

Industry-First Bank Downtime Detector

Real-time tracking of unscheduled bank downtimes for seamless bulk transfers. Stay ahead with this industry-leading solution.

Near 100% Reconciliation in 5 Minutes

Automated solution that reconciles transfers, failures, reversals, and reporting across various transfer modes and destination banks.

Cashfree Payouts Tally Plugin

Settle all invoices - vendors, salary, bills etc. and automate reconciliations within Tally ERP instantly.

Cashgram - Payout Links

Cashgram is a payout links generation solution that helps businesses pay vendors, partners, customers or others instantly when only their mobile number or email address is known.

How Cashgram Works:

  1. Send: Create a Cashgram link and notify via email, SMS or WhatsApp
  2. Capture: Beneficiary enters their bank account/debit card/UPI/Paytm/Amazon Pay details
  3. Redeem: Beneficiary receives a payout in their preferred account

Developer-Friendly Integration

Payouts API

Trusted by enterprises, loved by developers:

No Code Solutions

Industry Use Cases

Credit Card Bill Payment

CRED uses Payouts to send money to the bank account linked to card while making credit card repayment easier for customers.

E-commerce Refunds

Nykaa is winning customer trust and loyalty by making Instant Refunds to customer accounts upon refund requests, enhancing the overall shopping experience.

On-Demand Payouts

Porter uses Cashfree Payouts to make on-demand payouts to its driver-partners at the end of every trip, thereby encouraging digital transactions and convenience.

Pricing

Standard Plan - Pay as you go (for startups)

Wallets/Connected BaaS Pricing

Transaction Amount NEFT RTGS IMPS/UPI/Amazon Pay Pay to Phone/Pay to Phone + CC
Up to ₹1,000 ₹3.00 ₹4.00 ₹6.00 ₹7.00
₹1,000 to ₹25,000 ₹5.00 ₹6.00 ₹8.00 ₹9.00
Above ₹25,000 ₹8.00 ₹10.00 ₹15.00 ₹18.00

Cards Pricing

Visa and Mastercard:

Note: Above mentioned prices are exclusive of bank charges and GST.

Enterprise Plan

Optimized payments infrastructure that helps you scale:

Get in touch with the sales team to explore the right product(s) for your payment needs and get custom pricing.

Transfer Lifecycle and Status Tracking

When you make a Payout to your party, there are various states that the transfers may go through before the amount reaches the beneficiary account:

Pending

When the transfer status is yet to be confirmed, the payout is in the Pending state. At this point, the partner bank could be processing the payout and no further action is required from your end.

The Pending state can transition into:

Failed

When the payout request fails, the payout is in the Failed state. Failed is a final state and does not allow transitioning to any other state. You can reinitiate the transfers which have failed.

For failed transfers, if any amount is debited, it will be reversed to you by the remitter bank within 24 hours.

A payout can indicate a Failed state due to various reasons, such as:

Success

When the remitter's bank has completed the transfer, the payout is in the Success state.

The Success state can transition into the Reversed state if the beneficiary bank reverses the transfer.

Reversed

A payout can be in the Reversed state due to various reasons, such as:

Reversed is a final state and does not allow transitioning to any other state. Cashfree credits the original amount to your Payouts account.

Notifications and Webhooks

Webhooks

Webhooks are events that notify you about the payment status. All Payout integrations should establish a webhook to listen to payout events, like status changes on payments.

Webhooks help you receive automatic updates and are significant for completing the integration with Cashfree Payments. Webhooks are triggered with a request from your side, for example, when a transfer fails or when a daily report is available.

Daily Email Notifications

You can set your preferences to receive daily email updates about:

Maker-Checker Roles

You, as an admin, can create aliases and assign different access to play specific roles. You can assign the created aliases as Approver and Initiator roles for direct and batch transfers. Once the Initiator requests a transfer, the request gets listed in the 'Approve' tab of the 'Transfers' screen. The Approver can view the details and approve or reject the request. This helps distribute responsibility and ensures accountability with respect to transfers.

Fund Recall Process

If you are a payouts account holder, you can request to recall funds transferred to a party if there was a mistake in the transfer made. For example, incorrect beneficiary account details entered, the wrong amount specified, or any other valid reason.

To raise a recall request:

  1. Write to Cashfree at [email protected] and include all the payout-related details
  2. Cashfree raises the request with the partner bank
  3. The bank raises the request with NPCI or RBI, depending on the payment method

It is ideal to raise the request within 45 days from the date of transfer. The recall process timeline depends on the payment mode.

Note: There is no surety or confirmation guaranteed on recall requests. Most of the cases require the end beneficiary's consent. At times, the bank requests an indemnity letter from the beneficiary.

Getting Started

Required Documents

For faster Payouts account activation, signup and once logged in, click on activate Payouts and add your business details and upload copies of your business documents. Follow the steps to complete your account activation.

You can also explore the product in test environment and use test API credentials to try out the integration before going live.

Business Registration Requirement

Yes, Payouts can be used only by registered businesses. If you are not yet registered as a business but plan to start soon, you can signup and explore the product in test environment. Cashfree can also set up an account with limits on payout volume after understanding your business and future needs.

Transfer Speed and Availability

Transfer Timing

Transfers to bank accounts happen instantly. Transfers for amounts in excess of ₹2,00,000 are restricted by banking hours and can take longer. Payouts to other modes like Paytm, AmazonPay wallet, cards, UPI ID happen instantly.

Bank Holidays

Yes, it is possible to make payouts even on Sundays and bank holidays.

Bank Account Support

Yes, you can make payouts to any active savings or current bank account in India. However, NRE and NRO bank accounts are not supported.

Handling Incorrect Account Details

Transfers to incorrect account details fail instantly. For certain banks, it may take up to 24 hours to receive a confirmation of failure. To ensure that account details are correct, you can activate Cashfree Bank Account Verification and verify the beneficiary account validity and beneficiary name at the bank.

Comparison with Bank Bulk Payouts

Bulk payouts via bank accounts happen by manually adding every beneficiary before transferring or by uploading a spreadsheet on the banking portal. Cashfree automates bulk payouts fully via APIs and offers a much simpler alternative.

Unlike banks, where a single error in a payout file can block all the bulk payouts, using Cashfree, even if there are invalid records in a file, valid transfers go through. Reconciliation for failed and invalid transfers is automated so you always know which transfer failed out of hundreds of payouts, and why. At Cashfree, new beneficiary addition and activation is instant.

Cashfree also allows you to send money to any Paytm Wallet, Amazon Pay Wallet, UPI ID or native wallets in addition to bank accounts, even on holidays. All of this can be automated and built into your product or internal systems using powerful Payouts APIs.

Integration Methods

Using bulk file uploads or manual transfers requires no technical expertise and is the quickest way to get started. However, if you want to automate the payouts from your product or ERP, APIs should be used. Integrating the API can take a day or two depending on the complexity of integration. Many businesses start by using the bulk file upload or manual transfer option, and gradually automate operations by integrating the API.

International Payouts Support

Inbound Global Payouts

Yes, it is possible to send bulk payouts to beneficiaries in India from another country using Global Payouts. The funds can be added by the businesses in USD, EUR and other freely convertible currencies. The purpose of the payment must be known while setting up the account.

Outbound International Payouts

An Indian business can also send a payout to other countries. However, there are restrictions around the volume of payments and the purpose of payments.

Customer Testimonials

Varun Krishnakumar, ex-Director of Products, Furlenco

"The partnership with Cashfree Payments has allowed us to render fast, secure and user-friendly settlements, thereby enhancing the overall customer journey. Also, from the automation and scalable point, Cashgram, payout links, have been phenomenal. The time saved, in turn, has allowed us to interact more with the customers in devising more effective and innovative procedures, thus creating a better value proposition."

Anshu Agarwal, Global Head of Finance, Branch International

"Finding a payments partner is not difficult. But finding one with exceptional support – that's a game-changer. Cashfree Payments has been exactly that for us. The value of their support cannot be overstated. They are there with us every step of the way, ready to help, advise, and guide. They are always quick to pass on real-time information, supporting us in a way that makes them more than just a service provider. They are a partner in the truest sense."

Vikas Choudhary, Co-founder & CTO, Porter

"We are delighted to partner with Cashfree Payments to process payouts for our valuable delivery partners. Integration of Cashfree Payments' solution 'Payouts' has made payments for our drivers instantaneous and highly convenient. While we offered payout integration to 200 drivers initially, the benefits propagated fast, as more drivers started approaching us asking for the service. We are elated to solve a critical payments discrepancy for our drivers, using Cashfree Payments' offering, and will further work towards strengthening our relationship with them and contribute to their healthy growth."

Navdeesh Ahuja, Co-founder, Pocketly

"Cashfree Payments effectively managed all three parties involved – us [Pocketly], our NBFC, and the beneficiaries. Cashfree Payments' solution enabled us to regain efficiency within the prescribed guidelines of direct loan disbursals from the NBFC to our beneficiaries. The overall reliability of the services provided by Cashfree Payments helped Pocketly maintain its promise to its customers, instilling confidence in the service and enhancing loyalty, while helping us scale our business with a smooth transition, high success rate, and a quick turnaround time."

Related Products

Fund Sources

Add multiple fund sources and make payouts directly.

Global Payouts

Add funds in USD, EUR and other currencies and send money to your sellers, service providers or freelancers in India directly to their local bank account in India.

Bank Account Verification

Use complete verification suite for e-KYC and verify beneficiary bank account or UPI ID before sending money. IFSC verification API is now available [Free].

Payment Gateway

Accept domestic and international payments for your website or app.

About Cashfree Payments

Cashfree Payments enables 1 Million+ growing businesses in India and across the globe to collect payments, make payouts, manage international payments, and more. Cashfree Payments is backed by SBI, Y Combinator, Krafton, and Apis partners and was incubated by PayPal.

Regulatory Authorizations

Frequently Asked Questions

What is Payouts?

Payouts is a powerful and secure disbursement solution that empowers businesses to effortlessly transfer funds to multiple recipients. Whether you need to disburse payments to individuals, vendors, partners, or employees, Payouts simplify the process, saving you time and effort.

With Cashfree Payouts, you can automate your bulk payments, ensuring direct, timely and instant payouts. You can connect your bank accounts, and make direct payouts! You can use the Payouts dashboard to do single or bulk payouts via Excel upload or integrate Payouts APIs with your product or ERP to automate bulk payouts. It eliminates the complexities of manual disbursements by streamlining your payment workflow, ultimately boosting your operational efficiency.

What can I use Cashfree Payouts for?

You can use Cashfree Payouts for a wide range of business use cases. Here is how some of the leading businesses in India are using Payouts:

How can I get started? What documents are needed?

For faster Payouts account activation, signup. Once logged in, click on activate Payouts and add your business details and upload copies of your business documents. Follow the steps to complete your account activation.

In case of any queries or if you are looking for a customized solution, get in touch with the sales team. The team will connect with you in 24 working hours. Meanwhile, you can also explore the product in test environment and use test API credentials to try out the integration before going live.

Do I need to be a registered business?

Yes, Payouts can be used only by registered businesses. If you are not yet registered as a business but plan to start soon, you can signup and explore the product in test environment. Cashfree can also set up an account with limits on payout volume after understanding your business and future needs.

How long does it take to transfer funds?

Transfers to bank accounts happen instantly. Transfers for amounts in excess of ₹2,00,000 are restricted by banking hours and can take longer. Payouts to other modes like Paytm, AmazonPay wallet, cards, UPI ID happen instantly.

Can I transfer funds on Sundays and bank holidays?

Yes, it is possible to make payouts even on Sundays and bank holidays.

Do you support payouts to all banks and bank accounts?

Yes, you can make payouts to any active savings or current bank account in India. However, NRE and NRO bank accounts are not supported.

What is the success rate for Payouts by Cashfree Payments?

Cashfree Payouts offers the industry-best success rate at 99.98%. Various features and mechanisms have been implemented to ensure that your transfers are successful at all times. With smart routing and queuing across multiple banks, higher uptime and a higher success rate are guaranteed. In addition, the system intelligently re-routes failed transfers, increasing the likelihood of successful payouts.

How is Payouts different from using banks for bulk payouts?

Bulk payouts via bank accounts happen by manually adding every beneficiary before transferring or by uploading a spreadsheet on the banking portal. Cashfree automates bulk payouts fully via APIs and offers a much simpler alternative.

Unlike banks, where a single error in a payout file can block all the bulk payouts, using Cashfree, even if there are invalid records in a file, valid transfers go through. Reconciliation for failed and invalid transfers is automated so you always know which transfer failed out of hundreds of payouts, and why. At Cashfree, new beneficiary addition and activation is instant.

Cashfree also allows you to send money to any Paytm Wallet, Amazon Pay Wallet, UPI ID or native wallets in addition to bank accounts, even on holidays. Lastly, all of this can be automated and built into your product or internal systems using powerful Payouts APIs.

Is it simpler to send bulk payouts file uploads or via APIs?

Using bulk file uploads or manual transfers requires no technical expertise and is the quickest way to get started. However, if you want to automate the payouts from your product or ERP, APIs should be used. Integrating the API can take a day or two depending on the complexity of integration. Many businesses start by using the bulk file upload or manual transfer option, and gradually automate operations by integrating the API.

Do you support payouts to and from other countries?

Yes, it is possible to send bulk payouts to beneficiaries in India from another country using Global Payouts. The funds can be added by the businesses in USD, EUR and other freely convertible currencies. The purpose of the payment must be known while setting up the account.

An Indian business can also send a payout to other countries. However, there are restrictions around the volume of payments and the purpose of payments.

Can I assign maker-checker roles to request and approve transfers?

Yes, you, as an admin, can create aliases and assign different access to play specific roles. You can assign the created aliases as Approver and Initiator roles for direct and batch transfers. Once the Initiator requests a transfer, the request gets listed in the 'Approve' tab of the 'Transfers' screen. The Approver can view the details and approve or reject the request. This will help distribute responsibility and ensures accountability with respect to transfers.

How can I track the real-time status once a payout has been initiated?

When you make a Payout to your party, there are various states that the transfers may go through before the amount reaches the beneficiary account:

Pending: When the transfer status is yet to be confirmed, the payout is in the Pending state. At this point, the partner bank could be processing the payout and no further action is required from your end. The Pending state can transition into Success state, if the payout is successful, or Failed state, if the payout fails.

Failed: When the payout request fails, the payout is in the Failed state. Failed is a final state and does not allow transitioning to any other state. You can reinitiate the transfers which have failed. For failed transfers, if any amount is debited, it will be reversed to you by the remitter bank within 24 hours.

Success: When the remitter's bank has completed the transfer, the payout is in the Success state. The Success state can transition into the Reversed state if the beneficiary bank reverses the transfer.

Reversed: A payout can be in the Reversed state due to various reasons, such as incorrect account details, reversal by the clearinghouse, or reversal by the beneficiary bank. Reversed is a final state and does not allow transitioning to any other state. Cashfree credits the original amount to your Payouts account.

What happens in case the account details are incorrect?

Transfers to incorrect account details fail instantly. For certain banks, it may take up to 24 hours to receive a confirmation of failure. To ensure that account details are correct, you can activate Cashfree Bank Account Verification and verify the beneficiary account validity and beneficiary name at the bank.

Can I request a recall for funds transferred through Cashfree if there was a mistake in the transfer?

Yes. If you are a payouts account holder, you can request to recall funds transferred to a party if there was a mistake in the transfer made. For example, incorrect beneficiary account details entered, the wrong amount specified, or any other valid reason.

To raise a recall request:

  1. Write to Cashfree at [email protected] and include all the payout-related details
  2. Cashfree raises the request with the partner bank
  3. The bank raises the request with NPCI or RBI, depending on the payment method

It is ideal to raise the request within 45 days from the date of transfer. The recall process timeline depends on the payment mode.

Note: There is no surety or confirmation guaranteed on recall requests. Most of the cases require the end beneficiary's consent. At times, the bank requests an indemnity letter from the beneficiary.

Can I receive notifications about payment status changes and other events related to my transfers and payouts?

Yes, with Webhooks.

Webhooks are events that notify you about the payment status. All Payout integrations should establish a webhook to listen to payout events, like status changes on payments.

Webhooks help you receive automatic updates and are significant for completing the integration with Cashfree Payments. Webhooks are triggered with a request from your side, for example, when a transfer fails or when a daily report is available. Requests get processed both synchronously and asynchronously. In rare scenarios, for some payment methods, the outcome may take a longer duration to confirm. Cashfree Payments notify you once they get updates from the bank about the payment status.

Is it possible to receive daily email notifications on my transfers?

Yes. You can set your preferences to receive daily email updates about: