Deducted at bank but failed at Cashfree
We reconcile transactions with bank on daily basis and inform the merchants about
transactions which were not captured earlier. Either your order will get processed or a
refund will be issued. Once refunded, it takes 5-7 business days to
reflect in your bank account.
Want to cancel an order and get refund
Please reach out to merchant support team directly for cancellation queries. Once the
merchant raises the refund request with Cashfree, it will get processed as per the standard