We reconcile transactions with bank on daily basis and inform the merchants about transactions which were not captured earlier. Either your order will get processed or a refund will be issued. Once refunded, it takes 5-7 business days to reflect in your bank account.
Please reach out to merchant support team directly for cancellation queries. Once the merchant raises the refund request with Cashfree, it will get processed as per the standard refund timeline.
With Cashfree Payments, collect payments, make payouts, manage international payments and more. Start now by creating your account or Contact Sales to explore custom solutions.
Dedicated Account Manager