UPI AutoPay - Collect Recurring Payments at Scale

Overview

UPI AutoPay by Cashfree Payments is a recurring payment solution that automates transactions up to ₹15,000 for customers via any UPI app. The platform leverages 400 Million+ UPI users to help businesses grow revenue through automated subscription management.

Key Performance Metrics

What is UPI AutoPay?

Cashfree's UPI AutoPay automates recurring payments to offer customers a seamless subscription experience. The solution combines high success rates and ease of integration with the power of UPI, helping businesses launch and scale subscriptions in India.

UPI is the most preferred payment mode in India. In August 2023, Indians completed a record high 1024 crore UPI transactions.

UPI AutoPay by Cashfree Payments is a simple and secure way to accept recurring payments like:

Core Features

Interoperable UPI Mandates

Avoid downtime and acquirer lock-in by migrating or importing UPI mandates anytime, ensuring uninterrupted collections.

Automated Payment Scheduler

With the built-in payment scheduler, you can set:

Flexible Debit Amount

Billing based on usage? Raise payment requests for the actual amount as per usage and automatically collect payments under the mandated amount limit.

High Success Rate

Minimize customer drop-offs with UPI AutoPay, which offers a 35% higher success rate compared to other recurring payment methods.

Security and RBI Compliance

At Cashfree Payments, all UPI authentications initiated and auto-debits processed are as per latest government guidelines, ensuring RBI compliance.

Industry Use Cases

NBFCs and Digital Lending Apps

Collect loan repayments easily. Set auto-reminders for customers and borrowers with non-revocable flags so that they don't default on their dues.

Edtech

Create customized course plans, increase learner enrolments, and help your team make the best of the courses you offer.

Educational Institutions

Give your students the flexibility to pay tuition or course fees tri-mester/half-yearly.

Financial Services

Enable your customers to make SIP payments in time or auto-recharge their trading account once the amount goes below a set limit.

Rental Platforms

Increase customer retention and grow average user value by offering custom subscription plans that meet customer requirements and reduce user acquisition cost.

OTT Platforms

Create a customized subscription plan for your subscribers and provide them with uninterrupted services.

Content Subscription and Publishing

Launch your media subscription business and offer different renewal cycles to attract maximum recurring revenue.

Bill Payments

Allow your customers to opt for auto debit and collect all your recurring bill payments using UPI AutoPay.

Advanced Features

Launch Bulk Subscriptions

Create and update up to 10,000 subscriptions in one go directly from the dashboard and sell bulk subscriptions effortlessly.

Seamless Flow on Subscription

Customize checkout experience of your customers with the trust of Cashfree's UPI AutoPay in the backend using seamless APIs.

Smart Pre-scheduling

Schedule charges 14 days prior to the actual auto-debit date - for on-demand subscriptions.

Third Party Validation

Authorize UPI mandates only on KYC-approved bank accounts to avoid payment failures, especially in the case of EMI collection.

Autopay on QR

Convert and retain from your advertising spends like never before:

Platform Capabilities

Included Features

Next Generation UPI Mandates

Power bookings, usage-based models, and uninterrupted subscriptions with advanced mandate types:

One-Time Mandate

Reserve funds without upfront debits and capture full or partial amounts as needed, with instant refunds upon cancellation or expiry.

ReservePay

Boost conversions by reducing payment declines. Enable customers to pay for usage-based services from a single block.

Interoperable UPI Mandates

Stay future-proof with mandates not tied to one acquirer. Ensure continuity by importing or migrating mandates with ease.

Transaction Limits and Compliance

Standard Transaction Limits

The maximum amount supported per transaction is ₹15,000/- without AFA (Additional Factor Authentication). With UPI pin authentication, limits can vary based on the bank account's limits.

Enhanced Limits for Specific Categories

As per new circular issued by RBI on 14th December 2023, the following categories can accept recurring payments up to INR 1 lakh without AFA:

How UPI Mandate Creation Works

Once you have created a subscription plan and allow customers to subscribe to that plan, an authorization link is sent to your customer. There are three flows for mandate creation:

Collect Flow

  1. The customer enters their VPA/UPI ID and clicks on Proceed
  2. A mandate summary is shown to your customer
  3. The customer opens their app and approves the mandate
  4. After the mandate is approved by the customer in their UPI App, a final success screen is displayed along with the Mandate summary

Intent Flow

  1. The customer selects their UPI PSP app of choice
  2. Chosen UPI PSP app opens with a mandate summary
  3. Customer approves the mandate
  4. Customer is returned to the checkout where the Mandate summary is displayed

QR Flow

  1. Customer scans the QR code shown on the checkout page via PSP app of choice
  2. A mandate summary is shown to your customer
  3. Customer approves the mandate
  4. After the mandate is approved by the customer in their UPI App, a final success screen is displayed along with the Mandate summary

Payment Processing and Reliability

Real-Time Processing

Authorization and subsequent charges take place in real-time in the case of UPI AutoPay.

Checkout Speed

10 seconds is all it takes to effortlessly set up and complete a checkout using UPI AutoPay.

Automatic Retry Mechanism

9 debit retries are automatically attempted, and within them 95% of all debits go through successfully. If the transaction still fails, it's marked unsuccessful. The merchant receives a webhook with the reason for failure. They need to consult the customer before retrying to debit.

Reasons for persistent failure despite 9 debit retries is usually due to lack of funds or some other issue pertaining to the customer's account.

Mandate Management

Non-Revocable Mandates

You can establish a non-revocable mandate for your customers, preventing them from canceling the mandate without your prior consent. This is only applicable for loan and EMI collection in the lending industry.

Subscription Cancellation

You can cancel the Subscription via Dashboard or API. Refer to the API documentation for more information.

Supported UPI Apps and Banks

Please find the list of supported UPI apps and banks at the NPCI website (https://www.npci.org.in/what-we-do/autopay/list-of-banks-and-apps-live-on-autopay) for UPI mandate creation via UPI AutoPay.

Integration and Documentation

View detailed documentation at: https://www.cashfree.com/docs/payments/subscription/introduction

To create a subscription plan, refer to these steps: https://www.cashfree.com/docs/api-reference/payments/latest/subscription/plans/create

Frequently Asked Questions

How to create a subscription plan for customers?

To create a plan, refer to these steps: https://www.cashfree.com/docs/api-reference/payments/latest/subscription/plans/create

How is the UPI mandate created?

Once you have created a subscription plan and allow customers to subscribe to that plan, an authorization link is sent to your customer. Here is how a customer can create a UPI mandate and subscribe to your plan:

Collect Flow:

  1. The customer enters their VPA/UPI ID and clicks on Proceed
  2. A mandate summary is shown to your customer
  3. The customer opens their app and approves the mandate
  4. After the mandate is approved by the customer in their UPI App, a final success screen is displayed along with the Mandate summary

Intent Flow:

  1. The customer selects their UPI PSP app of choice
  2. Chosen UPI PSP app opens with a mandate summary
  3. Customer approves the mandate
  4. Customer is returned to the checkout where the Mandate summary is displayed

QR Flow:

  1. Customer scans the QR code shown on the checkout page via PSP app of choice
  2. A mandate summary is shown to your customer
  3. Customer approves the mandate
  4. After the mandate is approved by the customer in their UPI App, a final success screen is displayed along with the Mandate summary

Which banks and apps are supported for UPI AutoPay?

Please find the list of supported UPI apps and banks at https://www.npci.org.in/what-we-do/autopay/list-of-banks-and-apps-live-on-autopay for UPI mandate creation via UPI AutoPay.

What is the maximum transaction amount supported by UPI AutoPay per transaction?

The maximum amount supported per transaction is ₹15,000/- without AFA and with a UPI pin authentication it can vary based on the bank accounts limits. However as per new circular issued by RBI on 14th December 2023, the following categories can accept recurring payments up to INR 1 lakh without AFA:

How long does it take to process UPI AutoPay payments?

Authorization and subsequent charges take place in real-time in the case of UPI AutoPay.

How fast can I set up and complete a UPI AutoPay payment checkout?

10 seconds is all it takes to effortlessly set up and complete a checkout using UPI AutoPay.

Can I prevent customers from canceling mandates on their end?

Yes, you can establish a non-revocable mandate for your customers, preventing them from canceling the mandate without your prior consent. But this is only applicable for loan and EMI collection in the lending industry.

Can I cancel an existing subscription of my customer?

Yes, you can cancel the Subscription via Dashboard or API. Refer to the API documentation for more information.

What happens when a payment fails? Is there a retry mechanism?

9 debit retries are automatically attempted, and within them 95% of all debits go through successfully. If the transaction still fails, it's marked unsuccessful. The merchant receives a webhook with the reason for failure. They need to consult the customer before retrying to debit.

Reasons for persistent failure despite 9 debit retries is usually due to lack of funds or some other issue pertaining to the customer's account.

Related Products

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Easy Split

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Auto Collect

Collect and reconcile IMPS/NEFT/UPI payments using unique virtual accounts and UPI IDs.

About Cashfree Payments

Cashfree Payments enables 1 Million+ growing businesses in India and across the globe to collect payments, make payouts, manage international payments, and more. Cashfree Payments is backed by SBI, Y Combinator, Krafton, and Apis partners and was incubated by PayPal.

Regulatory Compliance

RBI Authorised Payment Aggregator License Certificate of Authorisation No. 266/2025

RBI Authorised Prepaid Payment Instrument (PPI) Provider Certificate of Authorisation No. 209/2024