Auto Collect - Effortless Payments Collection for Enterprises

Overview

Auto Collect is a payment collection solution designed for enterprises to accept digital payments directly from customers with ease across 180+ payment modes. The system enables businesses to track payments with ease and automate reconciliation.

How Auto Collect Works

The Auto Collect system operates through a three-step process:

Step 1: Create Virtual Payment Addresses

Create unique virtual payment addresses for each of your business units with Dashboards and REST APIs.

Step 2: Customer Payment

Branch/Franchisee/Customer makes a payment via any UPI app - Google Pay, PhonePe, Whatsapp, etc.

Step 3: Notification and Dashboard Update

Headquarter gets notified of successful payments via SMS and emails through webhooks, and the same gets reflected on the central dashboard.

Use Cases

Multi-Branch or Franchisee-Based Businesses

Description: Create unlimited virtual payment addresses/UPI QR codes and virtual bank accounts to keep a track of individual branch sales in real-time.

Recommended for: Restaurants, travel agencies, jewellery showrooms, theatres, pharmacies, quick eat outlets, and similar business.

Multi-Department Businesses with Multiple Customer Touchpoints

Description: Create a unique virtual payment addresses/UPI QR codes or virtual bank accounts for your individual customers, share with them and get instant notifications when funds are added to the wallets.

Recommended for: Hospitals, schools, universities, service centers - automobiles, and similar.

Financial Services Businesses Operating Wallets for Customers

Description: Create unique virtual payment addresses or virtual bank accounts for your individual customers, share with them and get instant notifications when funds are added to the wallets.

Recommended for: Stock brokers, asset management companies and investment firms.

Key Features

Frequently Asked Questions

Is Autocollect same as cash management services provided by banks?

Cashfree Autocollect helps not only collect incoming bank transfers and UPI payments but also track and automatically reconcile payments. Also Cashfree Autocollect uses Virtual account and Virtual UPI IDs to collect payments, while most banks do not provide this facility.

What is a Virtual Account?

Virtual Account is a pass through account linked to a real bank account. The account is used to improve inward payments reconciliations. When a business receives payments from multiple sources and over a period of time, it gets difficult to track-who paid and which reason. This is usually reconciled manually by matching reference numbers in the bank statements with screenshots provided by a payer. By creating multiple virtual accounts mapped to the same account, it becomes possible to reconcile different incoming transactions into a bank account.

With Cashfree autocollect- cash management services, you can generate any number of virtual accounts or UPI IDs for each payer or invoice and share a/c details while receiving payments. For repeated customers you can use a dedicated virtual account or UPI ID.

Some banks provide virtual bank account service, does cashfree have any advantage over such accounts?

For most banks, Virtual account payments can be received only using NEFT or RTGS; IMPS payments fail. The payments are not instant and restricted by banking hours. Using Cashfree cash management services solution, funds can be remitted to the virtual account through all bank transfer modes including UPI, IMPS, NEFT, RTGS and even Cheques. Cashfree also helps you create Virtual UPI IDs to accept payments through any UPI app such as WhatsApp or Google Pay. Moreover, for banks, reconciliation of payments happens through files sent over email, which is a once a day reconciliation process. For Cashfree, payment confirmation can be received through an API which is a real-time system update for receipt of funds. Cashfree also supports fully numeric virtual accounts unlike many banks which work on all bank interfaces -- alpha-numeric bank accounts provided by banks do not work on many of the older bank interfaces, especially on mobile.

Can I use the cash management services for outward payments as well?

No, however for automating outward payments you can use Cashfree Payouts. It is bulk disbursal solution that helps you send money to any UPI-BHIM ID, Paytm wallet, debit card or bank account. With inbuilt bank account verification feature, you can verify the bank account details and ensure that payments hit the right account.

Is any KYC required for creating a virtual account?

No there is no KYC required for creating the account. You can create any number of virtual accounts and virtual UPI IDs using Cashfree cash management services.

Can I hold money in a Virtual account?

No, it is not possible to hold money in the account. The payment so received eventually passes to the linked real bank account. The virtual account here is used only for payments reconciliation.

Related Products

UPI QR

With unique printable QR code for each branch or franchisee, collect UPI payments via all UPI Apps and get transparency on all UPI payments collected.

Easy Split

Verify and onboard vendors, collect payments from customers, deduct commissions, and split payments between vendors or your own bank accounts.

Payment Links

No-code payment links to collect payments over WhatsApp, SMS, Facebook, Twitter and other channels.

Subscriptions

Accept recurring payments by auto-debiting customers' accounts via standing instructions on card, e-mandate via net banking option or UPI AutoPay.

About Cashfree Payments

Cashfree Payments enables 1 Million+ growing businesses in India and across the globe to collect payments, make payouts, manage international payments, and more. Cashfree Payments is backed by SBI, Y Combinator, Krafton, and Apis partners and was incubated by PayPal.

Regulatory Authorizations

RBI Authorised Payment Aggregator License Certificate of Authorisation No. 266/2025

RBI Authorised Prepaid Payment Instrument (PPI) Provider Certificate of Authorisation No. 209/2024

Getting Started

Auto Collect offers the following onboarding benefits:

Support Resources

For additional questions and support, visit the Cashfree support page at https://www.cashfree.com/docs/help/overview