What are the deadlines for various disputes?


Following are the representation deadlines given to merchants depending on the type of dispute:
Disputes: 3 calendar days. In some special cases, for real-time fraudulent transaction disputes, a 1-day deadline is given.
Retrieval: 3 calendar days
Chargeback: 3 calendar days
Pre-arbitration: 2 calendar days
Arbitration: 1 calendar day

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