When an order is placed and the transaction is successful, you will receive a payment confirmation email from Cashfree. Cashfree is a payment gateway that helps merchants with accepting online payments.
If there is no payment confirmation, this may mean that the transaction failed. If the amount is debited from your account, it should get auto-credited within 3-5 working days.
If you still have an issue, you can report the same here. For fastest resolution, please mention the payment date and provide your order ID.