I made a payment. My account has been debited but the transaction failed. What should I do?

f the payment has been deducted from your account but the transaction failed, your account will be auto-credited within 3-5 working days as per bank's timeline.
We suggest that you wait for at least 5 working days from the payment date and check your bank statement at the end of the 5 days. If you face an issue after 5 working days, you can report the same here. For fastest resolution, please mention the UTR and the payment date.

What is UTR and where will I find it?

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