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To configure these settings:
  1. Log in to the Merchant Dashboard.
  2. Go to PG Products > One Click Checkout.
  3. Select COD & RTO to configure your Cash on Delivery settings, or select Shipping & Delivery to configure your shipping profiles.
To view checkout event tracking and analytics, navigate to Checkout Analytics.For a full configuration checklist, see the Go Live Checklist.
Shopify does not allow Cashfree to push conversion data back to the Shopify dashboard when One Click Checkout is active. Use the Cashfree dashboard for analytics insights, or use external tools such as Google Analytics to view your data.
Orders may fall back to the native Shopify Checkout in the following scenarios:
  • Inventory issues: Unavailable inventory or items with zero quantity.
  • Network interruptions: Technical connectivity issues can cause the system to default to the native checkout flow.
Yes. The One Click Checkout (OCC) integration works even if OCC is not visible as an option under Sales Channels while updating your products. If the option is available, you can add it. If it isn’t showing, you can proceed without it.
No. Making the email field non-mandatory in the OCC flow is not currently supported.