End Customer
Fraud Prevention FAQs
How can I identify a fraudulent transaction before making a payment?
How can I identify a fraudulent transaction before making a payment?
Before you make a payment:
- Make sure the website or app uses
https://
. - Verify the business provides contact information and refund policies.
- Review customer feedback on trusted platforms.
- Don’t proceed if something feels rushed or suspicious.
How do I check if a merchant is trustworthy?
How do I check if a merchant is trustworthy?
To verify a merchant before making a payment:
- Look for complete business details on their website.
- Check reviews on platforms like Google or Trustpilot.
- Be cautious of high discounts or full advance payment requests.
- Avoid unsolicited links from social media or messaging apps.
What are the red flags to watch for before paying?
What are the red flags to watch for before paying?
Watch for signs of fraud:
- Poorly designed websites with broken links or missing contact details.
- Requests for full payment without an invoice or confirmation.
- Urgent requests to pay via unknown QR codes or links.
How do I protect my card and bank information from fraud?
How do I protect my card and bank information from fraud?
To secure your financial information:
- Don’t share your card number, CVV, OTP, or passwords.
- Avoid saving card details on untrusted websites or apps.
- Enable SMS or email alerts for all transactions.
- Use trusted payment gateways like Cashfree.
Does Cashfree verify merchants to prevent fraud?
Does Cashfree verify merchants to prevent fraud?
Yes. Cashfree verifies merchants through a strict onboarding and compliance process before enabling payment acceptance. However, Cashfree doesn’t manage order fulfilment. Confirm a merchant’s legitimacy before you pay. If you suspect fraud, report it here.