Vendor Payout Events

Configure vendor settlement webhooks to receive automated notifications when vendor settlements are initiated, successfully processed, failed, or reversed. The webhook notifications are sent on all the URLs added and enabled in the settlement webhook. You can add new URLs and enable or disable existing URLs for settlement webhook at any time and it will reflect instantaneously. The table below lists the webhook events available for settlements.

Webhook event	Description
VENDOR_SETTLEMENT_INITIATED	This webhook will be triggered when a vendor settlement is initiated.
VENDOR_SETTLEMENT_SUCCESS	This webhook will be triggered when a vendor settlement is successful.
VENDOR_SETTLEMENT_FAILED	This webhook will be triggered when a vendor settlement has failed.
VENDOR_SETTLEMENT_REVERSED	This webhook will be triggered when a vendor settlement has been reversed.

In the sandbox environment, you can trigger VENDOR_SETTLEMENT_INITIATED, VENDOR_SETTLEMENT_SUCCESS and VENDOR_SETTLEMENT_FAILED on demand. Use the Simulate Vendor Settlement API instead of waiting for a real settlement cycle. VENDOR_SETTLEMENT_REVERSED is not simulated. To test a reversal, settle to the Success (later reversed) test account instead.To receive these webhooks, go to Payment Gateway > Developers > Webhooks on the Merchant Dashboard. Subscribe to each event separately using webhook version 2025-01-01. This is the webhook subscription version you select for each event, not the x-api-version header you send on your API calls. Subscribing to VENDOR_SETTLEMENT_SUCCESS does not enable VENDOR_SETTLEMENT_INITIATED. Vendor settlement webhooks are not delivered on any other webhook version.

Vendor settlement initiated

Cashfree triggers VENDOR_SETTLEMENT_INITIATED when it initiates a vendor settlement.

{
    "data": {
        "settlement": {
            "settlement_id": 49703,
            "status": "CREATED",
            "utr": "1686217237243457",
            "payment_amount": null,
            "settlement_initiated_on": "2023-06-08T15:10:35+05:30",
            "settlement_type": null,
            "settled_on": "null",
            "reason": null,
            "adjustment": 100.00,
            "settlement_amount": 600.00,
            "service_charge": 0.50,
            "service_tax": 0.09,
            "amount_settled": null,
            "payment_from": "2023-06-08",
            "payment_till": "2023-06-08",
            "vendor_id": "esSettlementsAutomationVendor",
            "vendor_transaction_amount": 500.00,
            "account_mode": "BANK",
            "settled_orders_count": 1,
            "account_number": "XXXXXXX1234",
            "ifsc": "HDFC0000001",
            "vpa": null
        }
    },
    "event_time": "2023-06-08T15:10:37+05:30",
    "type": "VENDOR_SETTLEMENT_INITIATED"
}

For the initiated event, the webhook type is VENDOR_SETTLEMENT_INITIATED while the settlement status inside the payload is CREATED. Check for CREATED when you verify this payload.

Vendor settlement success

{
    "data": {
        "settlement": {
            "settlement_id": 49703,
            "status": "SUCCESS",
            "utr": "1686217237243457",
            "payment_amount": null,
            "settlement_initiated_on": "2023-06-08T15:10:35+05:30",
            "settlement_type": null,
            "settled_on": "2023-06-08T15:10:37+05:30",
            "reason": null,
            "adjustment": 100.00,
            "settlement_amount": 600.00,
            "service_charge": 0.50,
            "service_tax": 0.09,
            "amount_settled": 600.00,
            "payment_from": "2023-06-08",
            "payment_till": "2023-06-08",
            "vendor_id": "esSettlementsAutomationVendor",
            "vendor_transaction_amount": 500.00,
            "account_mode": "UPI",
            "settled_orders_count": 1,
            "account_number": null,
            "ifsc": null,
            "vpa": "9898989898@ybl"
        }
    },
    "event_time": "2023-06-08T15:10:37+05:30",
    "type": "VENDOR_SETTLEMENT_SUCCESS"
}

Vendor settlement failed

{
    "data": {
        "settlement": {
            "settlement_id": 49703,
            "status": "FAILED",
            "utr": "1686217237243457",
            "payment_amount": null,
            "settlement_initiated_on": "2023-06-08T15:10:35+05:30",
            "settlement_type": null,
            "settled_on": "null",
            "reason": null,
            "adjustment": 100.00,
            "settlement_amount": 600.00,
            "service_charge": 0.50,
            "service_tax": 0.09,
            "amount_settled": null,
            "payment_from": "2023-06-08",
            "payment_till": "2023-06-08",
            "vendor_id": "esSettlementsAutomationVendor",
            "vendor_transaction_amount": 500.00,
            "account_mode": "BANK",
            "settled_orders_count": 1,
            "account_number": "XXXXXXX1234",
            "ifsc": "HDFC0000001",
            "vpa": null
        }
    },
    "event_time": "2023-06-08T15:10:37+05:30",
    "type": "VENDOR_SETTLEMENT_FAILED"
}

Vendor settlement reversed

{
    "data": {
        "settlement": {
            "settlement_id": 49703,
            "status": "REVERSED",
            "utr": "1686217237243457",
            "payment_amount": null,
            "settlement_initiated_on": "2023-06-08T15:10:35+05:30",
            "settlement_type": null,
            "settled_on": "null",
            "reason": Failed from bank end,
            "adjustment": 100.00,
            "settlement_amount": 600.00,
            "service_charge": 0.50,
            "service_tax": 0.09,
            "amount_settled": null,
            "payment_from": "2023-06-08",
            "payment_till": "2023-06-08",
            "vendor_id": "esSettlementsAutomationVendor",
            "vendor_transaction_amount": 500.00,
            "account_mode": "BANK",
            "settled_orders_count": 1,
            "account_number": "XXXXXXX1234",
            "ifsc": "HDFC0000001",
            "vpa": null
        }
    },
    "event_time": "2023-06-08T15:10:37+05:30",
    "type": "VENDOR_SETTLEMENT_REVERSED"
}

Payload field description

Field	Description	Example
adjustment	The sum of refunds, disputes, and chargeback part of this settlement is displayed here.	0
amount_settled	The total amount that is settled in this schedule option.	50
payment_amount	Total transaction amount considered for settlement.	100
payment_from	Start date from which the payments are considered for settlement.	2022-03-15
payment_till	End date till which the payments are considered for settlement.	2022-03-23
reason	Reason for failed and reversed settlements.	Transfer mode is not valid for beneficiary.
service_charge	Service charges are applicable for the payments that are included in this settlement.	2
service_tax	Service tax is applicable for the payments that are included in this settlement.	0.50
settled_on	Date and time at which the settlement was processed.	2022-03-17T14:21:18+05:30
settlement_amount	The sum of net settlement amount for the payments part of this settlement.	13
settlement_id	Cashfree settlement ID	1155353
settlement_initiated_on	The date on which settlement was initiated.	2022-03-17T14:29:21+05:30
status	Status of the settlement (either INITIATED, SUCCESS, FAILED, or REVERSED)	SUCCESS
utr	The unique transaction reference number is given by the bank for the settlement.	N076221079016329
vendor_id	Reference ID as shared by you when onboarding the vendor.	IS_1hour_Upi
vendor_transaction_amount	Transaction amount split of vendor	50
event_time	Time at which settlement webhook was initiated.	2022-03-17T14:29:23+05:30
type	Type of webhook - VENDOR_SETTLEMENT_INITIATED, VENDOR_SETTLEMENT_SUCCESS, VENDOR_SETTLEMENT_FAILED, or VENDOR_SETTLEMENT_REVERSED.	VENDOR_SETTLEMENT_SUCCESS

Reasons for failed and reversed settlements

Reason	Category	Description
BANK_GATEWAY_ERROR	Bank	Technical error at the bank
BENE_BANK_DECLINED	Bank	Rejected by Beneficiary bank due to business reasons
FAILED	Bank	No explicit failure reason from the bank
INVALID_IFSC_FAIL	Customer	Invalid ifsc code provided for bank account
INVALID_ACCOUNT_FAIL	Customer	Bank account is invalid
RETURNED_FROM_BENEFICIARY	Bank	Immediate reversal from the beneficiary bank
INSUFFICIENT_BALANCE	Vendor	Your balance is exhausted, need to add funds
IMPS_MODE_FAIL	Bank	IMPS mode not supported for the beneficiary
RTGS_MODE_FAIL	Bank	RTGS mode not supported (only for RTGS)
REINITIALIZE_TRANSFER_LATER	Bank	Technical error at the bank, retry later
NRE_ACCOUNT_FAIL	Customer	Customer bank account is an NRE account
ACCOUNT_BLOCKED	Customer	Customer bank account is blocked
DEST_LIMIT_REACHED	Bank	Transfer limit to beneficiary exceeded
INVALID_MODE_FAIL	Bank	Transfer mode not valid for beneficiary
NPCI_UNAVAILABLE	Bank	NPCI in unavailable
BENEFICIARY_BANK_OFFLINE	Bank	Beneficiary bank is offline
INVALID_AMOUNT_FAIL	Vendor	Amount is invalid for the given transfer mode
SUSPECTED_TRANSFER	Customer	Suspicious transfer identified
BENE_NAME_DIFFERS	Customer	Beneficiary name not matching with bank records
DISABLED_MODE	Vendor	Transfer mode not enabled for the account
AMAZON_AMOUNT_EXCEED	Vendor	Amount should be less than 10000 for Amazon Pay mode
BENEFICIARY_BLACKLISTED	Vendor	Beneficiary is blacklisted
PAYOUT_INACTIVE	Vendor	Payout account is not active
INVALID_TRANSFER_AMOUNT	Vendor	Transfer amount is invalid
BENEFICIARY_NOT_EXIST	Vendor	Beneficiary does not exist
BENEFICIARY_INVALID_MODE	Vendor	Mode Not valid for Beneficiary
INVALID_BENE_ACCOUNT_OR_IFSC	Vendor	Invalid bank account number or ifsc provided
BENEFICIARY_NAME_DIFFERS	Customer	Beneficiary name not matching with bank records
ANY_OTHER_REASON	Bank	No reason provided for the failure/reversal
INVALID_OR_NO_SUCH_ACCOUNT_TYPE	Customer	Invalid account

Signature verification

The signature must be used to verify if the request has not been tampered with. To verify the signature at your end, you will need your Cashfree PG secret key along with the payload. timestamp is present in the header x-webhook-timestamp
Actual signature is present in the header x-webhook-signature

{
    "headers": {
        "host": "<YOUR_WEBHOOK_HOST>",
        "x-request-id": "ad4dc1e65f8901302455b247237a667a",
        "x-forwarded-for": "<CLIENT_IP>",
        "x-forwarded-proto": "https",
        "content-length": "592",
        "accept": "*/*",
        "content-type": "application/json",
        "user-agent": "ReactorNetty/1.0.30",
        "x-webhook-signature": "Xm0YzEJCRsh0XvIEK12D4FqpmC60cReKoqPBn424kV0=",
        "x-webhook-timestamp": "1686217237543",
        "x-webhook-version": "2025-01-01"
    }
}

Watch this video to learn more on Vendor Webhooks:

Payments API

v2026-01-01

Other Versions

Vendor Settlement Webhook

Vendor settlement initiated

Vendor settlement success

Vendor settlement failed

Vendor settlement reversed

Payload field description

Reasons for failed and reversed settlements

Signature verification

​Vendor settlement initiated

​Vendor settlement success

​Vendor settlement failed

​Vendor settlement reversed

​Payload field description

​Reasons for failed and reversed settlements

​Signature verification

Vendor settlement initiated

Vendor settlement success

Vendor settlement failed

Vendor settlement reversed

Payload field description

Reasons for failed and reversed settlements

Signature verification