UPI Payment Gateway

Overview

Cashfree's UPI Payment Gateway enables businesses to collect UPI payments easily from customers. Accept payments from any UPI app with a range of UPI integration options for the desired payment flow and achieve highest UPI success rates.

Key Statistics

Metric Value
Businesses Served 6,00,000+
Processed Annually USD 80B+
Bank Accounts Served 600M+

Supported UPI Apps

The UPI Payment Gateway is compatible with all Payment Service Providers (PSPs) including:

UPI Checkout Options

Cashfree UPI Payment Gateway offers multiple checkout options to serve different business needs:

1. UPI Intent Flow

Simplify UPI payments for your customer by automatically opening UPI apps installed in customer's mobile for faster checkout.

Benefits:

2. UPI Dynamic QR Code

Generate QR code on your website checkout page and let customers scan and pay using any UPI app.

Features:

3. WhatsApp UPI Links

Generate UPI link and share with customers over WhatsApp and get paid instantly.

Capabilities:

4. Collect UPI Flow

Send a payment collect request to the customer's phone number or UPI ID and accept payments via UPI.

How it works:

UPI Payment Gateway Suite

Tailor-made solutions for different business needs:

UPI Payment Links API

Features:

Documentation: Available at https://www.cashfree.com/docs/api-reference/payments/latest/payment-links/create

Static QR Code

Manage offline payments collection easily by generating QR code from your desktop or softPOS app.

Learn more: https://www.cashfree.com/soft-pos/

Virtual UPI ID for B2B Payments

Capabilities:

Learn more: https://www.cashfree.com/virtual-payment-address/

UPI AutoPay

Automate recurring payments collection up to ₹15,000 with one-time UPI mandate authorization and grow your subscription business.

Learn more: https://www.cashfree.com/upi-autopay/

UPI One-Time Mandate

Hold customer payments via one-time mandate pre-authorization from any UPI app. Without manual intervention, you can auto-debit from your customer's accounts on the authorized date.

Pricing

UPI Transaction Fee: 0% MDR per transaction on collections using UPI payment mode

Note: For detailed mode-wise pricing, visit https://www.cashfree.com/payment-gateway-charges/

Success Rate Optimization

Cashfree's UPI Payment Gateway has deep integration with 8+ banks and uses state-of-the-art real-time dynamic routing between multiple banks to maximize the success rate for customers.

Settlement Terms

Money paid using UPI is settled as per mutually agreed upon settlement terms.

Default Settlement Cycle: T+2 days (where T is the day of transaction)

Instant Settlements: Many businesses with Cashfree opt for instant settlements to manage their working capital effectively. Learn more at https://www.cashfree.com/blog/instant-settlements/

*Settlement cycle is subject to bank approval and can vary based on transaction type, business category/model, risk parameters and other factors.

Integration

No Separate Integration Required: If you are a merchant using Cashfree Payment Gateway, no additional activation is required to start using UPI for accepting payments.

Multiple UPI Apps in One Place: As a merchant, you don't have to integrate with different UPI apps separately. Integrate Cashfree Payments UPI Payment Gateway with your website or mobile app to offer 20+ UPI apps to your customers in one place.

Integration Guide: Step-wise integration video available at https://www.youtube.com/watch?v=oSosi4waSR0

Customer Testimonials

Zepto

Quote: "As a service that prioritises convenience, our association with Cashfree Payments enables a seamless UPI payment experience for our customers."

Attribution: Amritansu Nanda, Chief Marketing Officer, Zepto

Wakefit

Quote: "We saw that the UPI success percentages with other payment aggregators were a little low. With Cashfree's Payment Gateway, we experienced a tremendous increase in our success rates in UPI. This has helped us increase our customer conversion ratio."

Attribution: Parasar Sarma, Vice President of Growth, Wakefit

UPI Glossary

UPI (Unified Payments Interface)

Unified Payments Interface (UPI) is a real-time, secure payment system developed by National Payments Corporation of India (NPCI). It helps in immediate money transfer easily through mobile device 24×7 and 365 days.

UPI ID

UPI ID is a unique identifier to each UPI linked bank account and is used to facilitate payments between customers and merchants. It provides a Virtual Payments Address (UPI VPA) to enter when transferring money to the account linked to a UPI ID.

UPI PIN

UPI PIN is a unique 4 or 6 digit pin that the user has to set to authenticate every payment made via UPI apps.

Frequently Asked Questions

What is a UPI Payment Gateway?

A UPI (Unified Payments Interface) payment gateway is a digital service that facilitates online transactions via the UPI infrastructure. It's essentially a bridge between a customer's bank account and a merchant's bank account, allowing for instant money transfers through a secure, real-time system.

How does a UPI Payment Gateway work?

The following stages are involved in a UPI transaction:

Initiation: A customer initiates a transaction on a website or app, selecting UPI as their preferred payment method.

UPI Interface: The UPI payment gateway presents the customer with an interface to enter their UPI ID (also known as a Virtual Payment Address or VPA). Alternatively, the customer may be presented with a QR code to scan using their UPI-enabled mobile app.

Authorization: The customer authorizes the transaction on their UPI app, typically by entering a secure PIN.

Completion: Once authorized, the transaction is processed in real time. The funds are transferred directly from the customer's bank account to the merchant's bank account.

Confirmation: The merchant and the customer receive confirmation of the transaction.

A UPI payment gateway is useful for businesses because it allows them to accept payments directly from a customer's bank account, simplifying the payment process and reducing the reliance on physical card infrastructure. It also enables customers to make payments anytime, anywhere, using just their mobile device.

What is the maximum transaction limit for a customer?

The UPI transaction limit can vary from bank to bank, but generally, the UPI transaction limit per day is set at ₹1 lakh, as defined by the National Payments Corporation of India (NPCI). The limit can be categorized into two aspects:

Limit of the transaction amount: The maximum amount of money that can be transferred via UPI.

Frequency: The number of UPI transactions a person can do in a day.

For instance, State Bank of India (SBI) has a UPI limit per day of ₹1,00,000. Some banks also set a limit for how much can be transferred through UPI in a week. For example, IDFC bank has a UPI limit per week of ₹1,00,000. For more details, read at https://www.cashfree.com/blog/upi-transaction-limit/

Do I need to pay any charge to collect UPI payments for my business using Cashfree?

For merchants using Cashfree's Payment Gateway, we charge 0% MDR per transaction on collections using UPI payment mode. Read mode-wise pricing at https://www.cashfree.com/payment-gateway-charges/ in detail.

How can I collect payments using UPI payment gateway for my business?

As a merchant, you don't have to integrate with different UPI apps separately. You can integrate Cashfree Payments UPI Payment Gateway with your website or mobile app to offer 20+ UPI apps to your customers in one place. For step-wise integration guide, watch this video: https://www.youtube.com/watch?v=oSosi4waSR0

When does the business owner get the money that was paid using UPI?

In UPI, the money is settled as per mutually agreed upon settlement terms. Default settlement cycle is (T+2) days where (T) is the day of transaction. Many businesses with Cashfree opt for instant settlements to manage their working capital effectively.

What are the different UPI payment apps supported by Cashfree Payment Gateway?

The UPI Payment Gateway provided by Cashfree is compatible with all PSPs such as PhonePe, Google Pay, Paytm, CRED, among others. For a comprehensive list, please visit https://www.npci.org.in/what-we-do/upi/3rd-party-apps

How can I collect payments via UPI QR code?

To support the requirements of omni-channel merchants which has both offline and online presence, Cashfree Payments offers Static QR under Payment Gateway where merchant can generate one (or) multiple Static QR codes, where they can accept payment of any amount. A dynamic QR code, on the other hand, has a fixed amount linked to it. Customers can pay only the fixed amount assigned to the QR code. For each transaction, a unique dynamic QR code is generated with a pre-defined payment amount.

Based on your customer use case, you can choose between static and dynamic QR codes to accept payments. Read more about UPI QR code at https://www.cashfree.com/upi-qr-code/

How does Cashfree ensure higher success rates on UPI transactions?

Cashfree's UPI Payment Gateway has deep integration with 8+ banks and uses state-of-the-art real-time dynamic routing between multiple banks to maximize the success rate for its customers.

Is there a separate integration required to accept UPI payments on Cashfree Payment Gateway?

Absolutely not! If you are a merchant using Cashfree Payment Gateway, no additional activation is required to start using UPI for accepting payments. To get access to merchant dashboard of Payment Gateway, connect with us at https://www.cashfree.com/contact-sales/

How safe are UPI payments?

Unified Payments Interface (UPI) transactions are generally considered safe due to several security features and protocols established by NPCI:

Two-Factor Authentication: UPI transactions require two-factor authentication, which typically involves a combination of something the user knows (like a password) and something the user has (like a mobile phone). This significantly reduces the risk of unauthorized transactions.

Encryption: UPI transactions are encrypted, which means that the data sent over the network is scrambled and can only be read by the intended recipient.

Regulation: UPI is regulated by the Reserve Bank of India and developed by the National Payments Corporation of India (NPCI), ensuring a high standard of security and regulatory oversight.

Transaction Limits: UPI has daily transaction limits which provide an additional layer of protection against fraud.

Immediate Alerts: Users receive instant notifications for all transactions, allowing them to quickly detect and report any suspicious activity.

However, users can mitigate risks by being vigilant, never sharing their UPI PIN with anyone, keeping their mobile operating system and UPI apps up-to-date, and only conducting transactions with trusted parties.

What are the different UPI checkout flows I can explore for my website/app?

Cashfree UPI Payment Gateway is built to serve all business needs effectively. The 4 workflows supported for UPI checkout experience include:

Regulatory Information

RBI Authorised Payment Aggregator License Certificate of Authorisation No. 266/2025 Document: https://cashfreelogo.cashfree.com/website/pdf/PA-License.pdf

RBI Authorised Prepaid Payment Instrument (PPI) Provider Certificate of Authorisation No. 209/2024 Document: https://cashfreelogo.cashfree.com/website/pdf/CoA-CashfreePaymentsIndiaPrivateLimited-PPI.pdf

Support Resources

Documentation: https://www.cashfree.com/docs

Help & Support: https://www.cashfree.com/docs/help/overview

Customer Query Resolution: https://www.cashfree.com/customer-query-resolution-guide/

Bank Downtime Detector: https://status.cashfree.com/

Discord for Query Resolution: https://discord.gg/w97HT9RKCF

Getting Started

Cashfree Payments offers:

Create Account: https://merchant.cashfree.com/merchants/signup

Contact Sales: https://www.cashfree.com/contact-sales/