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Through the dispute report, you can view the list of disputed transactions for the selected time period.

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Generate dispute report

Follow these steps to generate and download a dispute report:
  1. Log in to the Merchant Dashboard.
  2. Navigate to Payment Gateway > Reports > Download Reports.
  3. Click the Generate New Report button.
  4. Configure your report settings:
    • Report Type: Select Disputes from the dropdown.
    • Date Range: Choose the time period for the report.
    • File Format: Select CSV or XLSX.
    • File Name: Modify if needed, this is optional.
  5. Click Generate Report.
  6. Once generated, click the three dots (⋮) next to your report.
  7. Click Download Report to save the file.
  8. Click Share Report to share the report via email or mobile number and set the validity period.