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‌The refunds report gives you details of all the refunds that are initiated in the selected time period. The report includes refund ID, order ID, transaction and refund amount, date, corresponding refund ID, ARN and more.

Generate refunds report

Follow these steps to generate and download a refunds report:
  1. Log in to the Merchant Dashboard.
  2. Navigate to Payment Gateway > Reports > Download Reports.
  3. Click the Generate New Report button.
  4. Configure your report settings:
    • Report Type: Select Refunds from the dropdown.
    • Date Range: Choose the time period for the report.
    • File Format: Select CSV or XLSX.
    • File Name: Modify if needed, this is optional.
  5. Click Generate Report.
  6. Once generated, click the three dots (⋮) next to your report.
  7. Click Download Report to save the file.
  8. Click Share Report to share the report via email or mobile number and set the validity period.

Refund report specification

The following table describes the parameters available in the refunds report: