- Websites: Domain whitelisting
- Mobile apps: Package name whitelisting
Submitting a whitelist request
- Go to Payment Gateway Dashboard > Developers > Whitelisting.
- Click Add New.
- Select the whitelisting type:
- Website URL for websites.
- App Link for mobile apps.
- Enter the required value and click Proceed.
- Ensure the following details are present on your website for whitelisting:
- Policy pages:
- Contact Us
- Terms and Conditions
- Refunds and Cancellations
- Other details:
- Products or services should be listed.
- Product or service pricing should be in Indian Rupees (INR).
- Policy pages:
- Click Confirm & Proceed. Your website or app will be reviewed and approved.
Format guidelines
Website domains
Only secure URLs beginning withhttps:// are accepted. Custom ports and certain subdomains are not supported.

Mobile apps
Only official app listing URLs from Google Play Store for Android or Apple App Store for iOS are allowed.
Tracking your request
You can track the status of your whitelisting request from the whitelisting homepage. The dashboard displays:- Submission date and time.
- Domain or package name.
- Current status.
Processing time
- Standard processing time: Most whitelisting requests are reviewed and approved within 24 hours of submission.
- For urgent queries: If you need expedited processing, please fill out the detailed support form with your specific requirements.
