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This guide explains how to create a Virtual Bank Account (VBA), set up notification groups to receive payment updates, and view VBA payment details. Prerequisites: Before you begin, ensure:
  • You have an active Cashfree Payment Gateway account
  • The VBA payment method is enabled
If you are a new user, click here to sign up with Cashfree Payments.

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Creating a VBA

To create a VBA:
  1. Log in to the Merchant Dashboard.
  2. Click Payment Gateway.
  3. Navigate to VBA Configuration > VBA Accounts.
  4. Click Create Virtual Account.
  5. Enter the required details in the modal and click Save.
Optionally, you can enable Remitter Lock (TPV) to restrict payments to specific accounts and set transaction limits.
The VBA Accounts page displays all VBAs. You can copy details, update notifications, or deactivate accounts from this page.

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Viewing VBA payments

To view payments related to VBAs:
  1. Log in to the Merchant Dashboard.
  2. Click Payment Gateway.
  3. Navigate to Transactions > Payments.
  4. Click on the Search & Filter drop-down.
  5. Select VBA Transfer under the Payment Methods filter. This displays all transactions processed through VBAs.

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Creating a notification group

To create a notification group:
  1. Log in to the Merchant Dashboard.
  2. Click Payment Gateway.
  3. Navigate to VBA Configuration > Notification Groups.
  4. Click Create Notification Group to open the Add Notification Group modal.
  5. In the modal, enter the following details:
    • Group Name: Enter a name for the notification group.
    • Notification Type: Select Email or Phone.
    • Plus (+) icon: Click to add more notification types.
  6. Click Add to create the notification group.

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FAQs

A Virtual Bank Account (VBA) is a unique, temporary bank account that helps businesses collect payments through NEFT, RTGS, and IMPS.
No. NPCI regulations do not allow UPI payments to Virtual Bank Accounts. These transactions fall under P2P (Person-to-Person) transfers, which do not work with VBAs.
Yes. The payment mode (IMPS, NEFT, or RTGS) determines the transaction limit. You can also set a minimum and maximum limit when you create a VBA to control payment amounts.