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The Secure ID Merchant Dashboard provides a comprehensive interface for managing your verification operations. Access real-time insights, wallet balance information, verification data, and configuration options through an intuitive navigation structure designed for efficient identity verification management.
1

Log in to the Merchant Dashboard.

Go to the Merchant Dashboard and log in to your Cashfree account. If you don’t have a Cashfree account, sign up for a Cashfree account. Refer to account onboarding, for more information.
2

Access Secure ID.

Go to Secure ID and select Access to proceed to the dashboard.

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Summary

The Summary section provides essential insights into your verification operations and wallet status through real-time metrics:
The Wallet Overview displays your current account balance and recharge options.Key metrics
  • Available Balance: Current wallet balance available for verification services.
  • Recharge Account Details: View bank account information for adding funds to your Cashfree Wallet via RTGS, NEFT, or IMPS.
  • Transaction History: Monitor wallet debits and credits for verification services.
For more information, refer to Wallet Recharge.
Track your verification usage across different services over selected time periods.Performance insightsVisualise verification trends and success rates:
  • Total Verifications: Count of all verification requests processed.
  • Successful Verifications: Number of successfully completed verifications.
  • Failed Verifications: Count of verification attempts that failed.
  • Success Rate: Percentage of successful verifications over the selected period.
Monitor your success rates regularly to identify potential issues with verification data quality or API integration.

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Identity verification products

Access and manage core identity verification services for comprehensive customer onboarding and compliance:
The Aadhaar and PAN section provides access to government identity verification services.Available services
  • Aadhaar Verification: Verify Aadhaar numbers and retrieve demographic details. For more information, refer to Aadhaar Verification.
  • PAN Verification: Validate PAN numbers and match registered names. For more information, refer to PAN Verification.
  • DigiLocker: Access government-verified documents through DigiLocker integration. For more information, refer to DigiLocker.
  • Aadhaar Masking: Apply masking to Aadhaar documents for privacy compliance. For more information, refer to Aadhaar Masking.
Verification modes
  • Individual Verification: Verify single records through the dashboard interface.
  • Batch Upload: Process multiple verifications by uploading CSV or Excel files.
Use batch upload for verifying more than 10 records at once to save time and streamline your verification workflow.
For more information, refer to KYC Stack Overview.
The Bank Account and UPI section enables financial account verification services.Available services
  • Bank Account Verification: Verify bank account details and validate account holder names using IMPS rails. For more information, refer to Bank Account Verification.
  • UPI ID Verification: Validate UPI IDs and retrieve registered account holder names.
  • IFSC Verification: Verify IFSC codes and retrieve bank branch details. For more information, refer to IFSC Verification.
Verification options
  • Sync Verification: Get instant verification results in real-time.
  • Async Verification: Submit verification requests for processing within 1–2 hours.
  • Bulk Verification: Upload files containing up to 10,000 records for batch processing.
Use sync verification for critical real-time validations during checkout or registration. Choose async verification for background batch processing to optimise costs.
For more information, refer to Bank Account Verification.
The GSTIN section provides business verification services for GST-registered entities.Key features
  • GSTIN Verification: Validate GST identification numbers and retrieve business details. For more information, refer to GSTIN Verification.
  • Business Information: Access registered business name, address, GST registration date, and taxpayer type.
  • Compliance Status: Check active GST registration status.
Each verification displays comprehensive business details including legal name, principal place of business, constitution of business, and GSTIN status.For more information, refer to GSTIN Verification.

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Regulated digital verification

The Regulated digital verification section provides advanced verification services for comprehensive customer onboarding and regulatory compliance:
The Video KYC section enables live video-based customer verification for regulatory compliance.Dashboard features
  • Agents and Auditors Management: Add, manage, and monitor video KYC agents and auditors. For more information, refer to Agents and Auditors Dashboard.
  • Session Tracking: View all video KYC sessions with status, agent assignments, and completion details.
  • Reports: Generate compliance reports for completed video KYC sessions. For more information, refer to Generate Reports.
Available views
  • Sessions: Track all video KYC sessions including pending, completed, and failed sessions.
  • Agents: Manage agent accounts with activity metrics and performance tracking.
  • Auditors: Manage auditor accounts responsible for reviewing completed sessions.
Video KYC sessions must comply with Reserve Bank of India (RBI) guidelines for digital customer onboarding.
For more information, refer to Video KYC Overview.
The Face Liveness Check section provides anti-spoofing verification to detect fraudulent attempts.Verification capabilities
  • Liveness Detection: Verify that the person is physically present during verification.
  • Anti-Spoofing: Detect and prevent photo, video, or mask-based fraud attempts.
  • Real-time Results: Instant liveness verification with confidence scores.
For more information, refer to Face Liveness Check.
The Name Match section provides name matching services for identity validation.Matching capabilities
  • Fuzzy Matching: Handle variations in name spellings and formats.
  • Score-based Results: Receive matching confidence scores for verification decisions.
  • Multi-source Comparison: Match names across documents like PAN, Aadhaar, and bank accounts.
For more information, refer to Name Match.

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1-Click Onboarding

The 1-Click Onboarding section provides a comprehensive customer onboarding solution that combines multiple verification steps into a seamless user experience:
Create and customise branded onboarding templates for seamless customer experiences.Customisation options
  • Branding: Add your logo, brand name, and primary colour.
  • Template Configuration: Design onboarding flows tailored to your business requirements.
  • API Integration: Download API keys to integrate templates into web, Android, or iOS applications.
For more information, refer to Creating Template.
Track and manage all customer onboarding sessions initiated through your templates.Session details
  • Status Tracking: Monitor pending, completed, and failed onboarding sessions.
  • Verification Details: View all verification steps completed during onboarding.
  • Customer Information: Access collected customer data and verification results.
Use 1-Click Onboarding to reduce drop-offs by consolidating multiple verification steps into a single, branded flow.
For more information, refer to 1-Click Onboarding Overview.

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Verification products

Access specialised verification services available for your account:
The Reverse Geocoding service converts GPS coordinates (latitude and longitude) into human-readable, structured address information. This service is essential for location-based verification, field agent tracking, customer address validation during onboarding, delivery address validation, and geofencing compliance.Service features
  • Structured Address Output: Receive complete address components including street, locality, city, district, state, and postal code.
  • Accuracy Indicators: Get confidence scores and accuracy radius for location precision.
  • Landmark Detection: Identify nearby landmarks and points of interest for address validation.
  • Multi-language Support: Retrieve address information in regional languages where available.
Verification process
  1. Log in to the Merchant Dashboard.
  2. Navigate to My Products > Reverse Geocoding.
  3. Click Convert Coordinates.
  4. Enter latitude and longitude values (decimal format).
  5. Click Verify to retrieve structured address with accuracy metrics and landmark details.
Use reverse geocoding in combination with other verification services to strengthen address authenticity. For example, match geocoded addresses against government documents for comprehensive location verification, or track field agent locations during customer visits for operational compliance.
For more information, refer to Reverse Geocoding.
The OVD (Officially Valid Documents) section provides verification for government-issued identity documents.Supported documents
  • Voter ID Verification: Validate voter ID numbers and retrieve voter details.
  • Driving Licence Verification: Verify driving licence numbers and fetch licence holder information.
  • Vehicle RC Verification: Validate vehicle registration numbers and retrieve vehicle details.
  • Passport Verification: Verify passport numbers and validate passport holder information.
For more information, refer to OVDs Overview.
The Know Your Business section provides comprehensive business verification services.Verification services
  • GSTIN Verification: Validate business GST registration details.
  • CIN Verification: Verify Corporate Identification Numbers for registered companies.
  • Business Entity Verification: Validate business registration and compliance status.
For more information, refer to Know Your Business Overview.

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Reports

The Reports section provides comprehensive reporting tools for verification data and audit trails:
Generate detailed reports for different verification services.Available reports
  • Aadhaar Verification Report: List of all Aadhaar verifications with status and details. For more information, refer to Aadhaar Verification Report.
  • PAN Verification Report: Details of all PAN verifications including name match results. For more information, refer to PAN Verification Report.
  • Bank Validation Report: Bank account verification results and status details. For more information, refer to Bank Validation Report.
  • GSTIN Verification Report: Business verification details with registration information. For more information, refer to GSTIN Verification Report.
Report configuration
  • Date Range Selection: Generate reports for specific time periods.
  • File Formats: Download reports in CSV or XLS format.
  • Custom Fields: Select specific data fields to include in reports.
Schedule automated reports to receive regular verification summaries by email for compliance and audit purposes.
Access and download previously generated verification reports.Report management
  • Report History: View all generated reports with creation timestamps.
  • Download Options: Download reports in preferred formats (CSV, Excel).
  • Report Status: Track report generation status for large datasets.
For more information, refer to Reports Overview.

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Developers

The Developers section provides technical integration tools and resources for seamless API implementation:
Generate and manage Application Programming Interface (API) keys required for Secure ID integration with your applications and websites.Key management
  • Generate Keys: Create new API keys for different environments (test and production).
  • Client ID and Secret: Access authentication credentials for API integration.
  • Key Rotation: Update and rotate API keys for enhanced security.
For more information, refer to authentication.
Configure webhook endpoints to receive real-time notifications about verification events.Webhook configuration
  • Event Notifications: Receive updates for verification status changes.
  • Multiple Endpoints: Configure different webhook URLs for various verification services.
  • Retry Mechanism: Automatic retry for failed webhook deliveries.
Available webhooks include:
  • Bank Account Verification: Real-time updates for async BAV requests.
  • E-sign Webhooks: Notifications for e-signature completion events.
  • DigiLocker Webhooks: Status updates for DigiLocker verification flows.
Configure webhooks to automate downstream processes based on verification results, reducing manual intervention.
For more information, refer to Webhooks Overview.
Configure IP whitelisting to restrict API access to specific addresses for enhanced security.Whitelisting features
  • Add IP Addresses: Whitelist specific IPs or IP ranges for API access.
  • Environment Configuration: Separate whitelisting for test and production environments.
  • Security Enhancement: Prevent unauthorised API access from non-whitelisted IPs.
For more information, refer to IP Whitelisting.
Enable an additional security layer for dashboard access through two-factor authentication (2FA). 2FA requires you to provide two forms of verification when logging in: your password and a time-based one-time password. This significantly reduces the risk of unauthorised access, even if your password is compromised.Security options
  • Enable 2FA: Activate two-factor authentication for your Merchant Dashboard to add an extra verification step during login.
  • Authentication Methods: Configure OTP-based authentication via SMS or authenticator apps like Google Authenticator, Microsoft Authenticator, or Authy.
  • Account Protection: Safeguard sensitive verification operations, customer data, API keys, and webhook configurations from unauthorised access.
  • Team Management: Enforce 2FA requirements for all team members accessing the Merchant Dashboard.
Setup process
  1. Log in to the Merchant Dashboard.
  2. Navigate to Developers > Two-Factor Authentication.
  3. Click Enable 2FA to initiate the setup process.
  4. Choose your preferred authentication method (SMS or authenticator app).
  5. Scan the QR code with your authenticator app or enter the setup key manually.
  6. Enter the 6-digit verification code generated by your authenticator app to complete setup.
  7. Save the backup codes provided during setup for account recovery.
Enabling two-factor authentication is strongly recommended for accounts handling sensitive customer verification data. Store your backup codes in a secure location separate from your password manager.
For more information, refer to Account Security.

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Account

The Account section provides profile and configuration management for your Secure ID operations:
View and manage your Secure ID account details and business information.Account details
  • Business Profile: Registered business name and contact information.
  • Account Status: Verification account activation and compliance status.
  • Wallet Configuration: View wallet settings and recharge account details.
For more information, refer to Account Overview.
Manage wallet funding for verification services.Recharge options
  • Account Details: View bank account number and IFSC for wallet recharge.
  • Transfer Methods: Add funds via RTGS, NEFT, or IMPS to your Cashfree Wallet.
  • Balance Notifications: Configure alerts for low wallet balance.
For more information, refer to Wallet Recharge.
Manage whitelisted bank accounts for fund withdrawals and settlements.Whitelisting process
  • Account Verification: Submit KYC documents for bank account verification.
  • Approval Status: Track verification and whitelisting approval progress.
  • Withdrawal Access: Enable fund withdrawals to verified bank accounts.
Bank account whitelisting is mandatory for withdrawing unused wallet balance. Ensure your KYC documents are verified for faster approval.
For more information, refer to Bank Account Whitelisting.