Payment links
Request payments from a specific customer by sharing a secure link through WhatsApp, email, SMS, or social media.
Payment forms
Collect payments from multiple or unknown users using a reusable, customisable form that can be embedded or shared publicly.
Payment links vs payment forms
The table below summarises the differences to help you choose the right no-code solution.| Aspect | Payment links | Payment forms |
|---|---|---|
| Definition | A shareable link to request payment from a specific, known customer. | A reusable form to collect payments and data from multiple or unknown users. |
| Primary purpose | One-to-one, individual payment collection. | Public, high-volume collection with structured data. |
| Audience | Identified customers. | Broad or unknown users. |
| Sharing method | Sent directly via WhatsApp, SMS, email, or chat. | Embedded on websites or shared as a public link. |
| Data collection | Minimal details required. | Supports structured, multi-field inputs. |
| Customisation | Basic (amount, description, expiry). | Advanced (branding, layout, custom fields). |
| Usage | Transaction-specific or customer-specific. | Ongoing, repeatable, open to many users. |
| Best for | Invoices, order confirmations, individual fees, and targeted donations. | Donations at scale, registrations, educational fees, healthcare onboarding, and membership payments. |
| Limitations | Restricted for use by many unknown users. | Challenging for personalised amounts or individual customer targeting. |
- Payment links
- Payment forms
Payment links are shareable, one-time or reusable URLs that allow you to request payment from a specific individual. They are suitable when you know the payer, the payment amount, and the context of the transaction. You can generate a link for each customer and send it through any communication channel.
When to use
Payment links are most effective in the following scenarios:- Requesting payment from an identified customer for a confirmed order or service.
- Sending post-service payment requests for consultation, repair, or professional work.
- Collecting deposits, booking amounts, or outstanding balances from a known customer.
- Converting a cash-on-delivery order into a prepaid payment.
- Sharing invoice-based payment requests with clients.
- Collecting targeted donations from specific donors.
- Requesting student-specific fees or payments that vary by individual.
Key capabilities
Payment links provide various features to simplify your payment collection process:- Create-to-collect: Create Payment Links easily with a few clicks and share them with customers.
- No setup required: Create and share Payment Links without building a website or technical integration.
- Automatic sharing: Customers receive a Payment Link via SMS or email for quick payment.
- Partial payments: Allow your customers to make partial payments and decide the first instalment amount.
- Set reminders: Send automated SMS to your customers to remind them about outstanding payments.
- Easy integration: Seamlessly integrate Payment Links with your systems using APIs.