I have not received the refund for my failed transaction. What do I need to do?

"In case of a failed transaction, your account should get auto-credited within 2-3 working days based on the bank refund policies.If you haven't received the money after 3 days, you can report your issue here. For the fastest resolution please do mention the payment date and Order ID. In the message section on the form, you can add transaction UTRs 

What is UTR and where will I find it?

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