AI-Native Video KYC
AI-Native Video KYC
with Industry-Best Conversion Rates
with Industry-Best Conversion Rates
Verify users in under 3 minutes
Verify users in under 3 minutes
100% compliant with RBI and IRDAI
100% compliant with RBI and IRDAI
3x more agent calls per day
3x more agent calls per day
THE PROBLEM
Frustrated with your KYC drop-offs?
Frustrated with your KYC drop-offs?
Lost users from missing PAN details
Lost users from missing PAN details
Aadhaar-PAN name mismatches
Aadhaar-PAN name mismatches
Users drop off before the call starts
Users drop off before the call starts
Agents capped at 50 calls daily
Agents capped at 50 calls daily
Form-filling takes longer than the call itself?
Form-filling takes longer than the call itself?
Users quit when asked for location access
Users quit when asked for location access
Missed calls from forgotten slots
Missed calls from forgotten slots
Slow vendor updates
Slow vendor updates
Debugging APIs instead of innovating
Debugging APIs instead of innovating
😠
😠
😫
😫
OUR VIDEO KYC SOLUTION
Secure ID’s Video KYC Frictionless Journey
Secure ID’s Video KYC Frictionless Journey
Pre Video KYC
Auto-fetching PAN & Aadhaar with XML & Digilocker
Auto form fills complete in seconds with
1-click onboarding (user consented alternate data solution)
Pre-qualification ensures only ready users hit the queue
Pre Video KYC
Auto-fetching PAN & Aadhaar with XML & Digilocker
Auto form fills in seconds with 1-click onboarding (user consented data solution)
Pre-qualification ensures only ready users hit the queue
Agent Scheduler
Agent Scheduler
Users matched to agents by language, risk, priority
Users matched to agents by language, risk, priority
AI-led queueing & nudges via WhatsApp, email, SMS
AI-led queueing & nudges via WhatsApp, email, SMS
Agents see queue visibility and intent signals
Agents see queue visibility and intent signals
Agent-led Video Call
AI runs live checks: face match, liveness, documents, geolocation
Live 30+ languages translated to bridge gaps
Average call time reduced under 3 minutes
Agent-led Video Call
AI runs live checks: face match, liveness, documents, geolocation
Live 30+ languages translated to bridge gaps
Average call time reduced under 3 minutes
Audit & Compliance
Every session is recorded, logged, and auto-scored
Auditors get real-time dashboards with role-based access
100% Fully aligned with RBI/IRDAI guidelines
Audit & Compliance
Every session is recorded, logged, and auto-scored
Auditors get real-time dashboards with role-based access
100% Fully aligned with RBI/IRDAI guidelines
3 Reasons to Choose Secure ID Video KYC
3 Reasons to Choose Secure ID Video KYC
Built to Convert
Built to Convert
Cut drop-offs with pre-filled forms, faster call times, and smart retries. Most clients see over 80% completion within the first week.
Any Device, Any Network
Any Device, Any Network
Works on over 10K+ Android and iOS devices, with adaptive video quality and 20+ Indian languages. No need for a strong network or high-end phones.
Works on over 10K+ Android and iOS devices, with adaptive video quality and 20+ Indian languages. No need for a strong network or high-end phones.
Proven and Compliant
Proven and Compliant
Trusted by leading banks, NBFCs, and fintechs for high-volume onboarding. Fully aligned with RBI, IRDAI, and SEBI guidelines including audit trails, encryption, and storage standards
Which leads to
Which leads to
Impact metrics
Impact
metrics
Average call duration
Average call duration
Call conversion rate
Call conversion rate
No. of Agent calls
No. of Agent calls
Time to approve KYC
Time to approve KYC
Average wait time
Average wait time
Integration Period
Integration Period
Before Secure ID
Before
Secure ID
10 mins
10 mins
~ 40%
~ 40%
50
50
2 days
2 days
5 mins
5 mins
1 month
1 month
With Secure ID
With
Secure ID
3 mins
3 mins
~80%
~80%
150
150
4 hours
4 hours
1 min
1 min
1 week
1 week
Ready to unlock faster user verification?
Ready to unlock faster user verification?
Discover how Secure ID empowers you to prevent drop-offs, reduce agent strain, and maintain full RBI compliance effortlessly
Discover how Secure ID empowers you to prevent drop-offs, reduce agent strain, and maintain full RBI compliance effortlessly
Frequently Asked Questions
Frequently Asked Questions
Is Secure ID Video KYC approved by regulators?
Yes. It is fully compliant with RBI, IRDAI, and SEBI guidelines. Secure ID is built by Cashfree Payments, India’s only payments company with 3 RBI licenses.
Is Secure ID Video KYC approved by regulators?
What AI checks are included?
SecureID verifies face match, liveness, location, and document data in real time. It also detects deepfakes, spoofing, and VPN use automatically.
What AI checks are included?
What types of businesses are supported?
We offer Video KYC solutions for banks, NBFCs, insurance companies, and payment gateways to help with digital account opening, loan origination, credit card issuance, insurance policy onboarding, merchant onboarding, and re-KYC processes.
What types of businesses are supported?
What if users don’t have PAN or Aadhaar ready?
In cases users don't have IDs in-hand, they can easily reschedule the Video KYC call as per available slots. Reminders will be sent to them prior to the call.
What if users don’t have PAN or Aadhaar ready?
Does it work in low-network areas?
Yes. SecureID is tested on 2G and 3G speeds. It also works across more than 10,000 Android and iOS devices.
Does it work in low-network areas?
How quickly can we go live?
You can integrate in under one week using our SDKs. Larger teams can use assisted onboarding and our SecureID MCP server to move faster.
How quickly can we go live?
How do language options work on live calls?
Users and agents can speak in their own language. The platform provides real-time voice and UI translation for over 20 Indian languages.
How do language options work on live calls?
Can this help agents take more calls per day?
Yes. Agents spend less time on each call because forms are pre-filled and AI handles document checks. Most teams see a 3x increase in daily calls.
Can this help agents take more calls per day?
What do auditors get?
Auditors see real-time dashboards, session recordings, and validation scores. Every KYC record is export-ready and meets RBI requirements.
What do auditors get?